Sales Operations Coordinator
41 minutes ago
Position Overview:
Provides critical business systems support in sales, marketing, and business operations to the sales and business development teams. This role requires exceptional customer service, strong organizational skills, and the ability to collaborate effectively with both internal and external stakeholders at all levels. Key responsibilities include any activity that removes an obstacle or customer objection or expedites the opportunity to close faster or increases the likelihood of a successful closure. The role is sales process focused, and involves maintaining and improving the sales process. Ensuring data accuracy, assisting sales team members in updating opportunities, and moving deals through the pipeline to close is the core function of the role. This position enables the Sales team to meet its strategic objectives and enhance business growth.
Essential Functions:
It is essential for all employees to adhere to Company policies.
Responsible for daily maintenance of customer portals, ensuring all customer metrics are current, including upload/download of data, inputting responses, RFQ's, and reports to LifePort management as directed
Maintains sales funnel / established databases, generates routine reports from such data. Assists other departments with data entry projects or reporting projects to support sales
Assists in driving Sales & Operational planning through proactive tracking of bookings versus plan.
Processes all sales order conversions in ERP accurately and timely, assuming full ownership of complete process
Interact daily with Sales Account Manager to proactively maintain sales funnel and forecast accuracy
Provide administrative and office support to sales and other functional departments. Back-up front desk as needed
Answers inquiries, maintains calendars, and arranges appointments, meetings and travel itineraries.
Assist in the creation and editing of presentation materials including brochures, proposals, market studies, and email marketing blasts
Coordinates/Interfaces with customer as required to achieve project/program goals and objectives
Maintain confidential department records and files in accordance with internal company procedures
Handle client contact including database management, update information in CRM on behalf of sales staff
Prepare expense reports when needed and coordinate approvals
File NDA's, PIEA's. Maintain organized and up to date file systems.
Work with internal team and external vendors to determine what marketing material is required
Organizes and executes trade show booth purchase and placement, hotel reservations, and logistics for all company trade shows
Manage sales demo inventory and all printed marketing materials inventory and locations.
Maintain website updates and press releases as directed
Prepare, request and process Purchase Requisitions as needed
QualificationsJob Specifications (Knowledge, Skills, Abilities, & Behaviors):
Bachelor's Degree in Marketing, business or law.
Minimum of 5 years of experience in office administration, Customer service, Executive Assistant. International business experience preferred.
Ability to set priorities, meet deadlines, and multitask
Excellent organization skills with strong attention to detail
Excellent teamwork skills and high degree of initiative required
Excellent communication and presentation skills, both written and verbal
Work independently and possess a high level of self-motivation and initiative
Effectively problem solve, prioritize, and follow through on assignments and projects
Ability to maintain a high level of confidentiality.
Must be proficient with MS Suite (Word, Excel, Outlook, PowerPoint) and CRM systems.
Physical Demands and Work Environment:
Working conditions are normal for that of a manufacturing/machine shop/office environment.
All employees are expected to adhere to Company safety policies and wear personal protective equipment when exposed to work areas or performing tasks where it is required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. § is required.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties that may be required for this position. Additional duties are performed by the individuals currently holding this or similar positions and additional duties may be assigned.
Our Competitive Benefits Include:
PTO – Paid Time off
Personal leave
Annual performance bonus program
Wellness program and onsite gym with free personal training
Paid company holidays
Comprehensive medical, dental and vision benefits with HSA and FSA options
401K with employer contribution
Employer paid basic life & disability coverage
Employee life assistance program
Additional voluntary benefits include: LegalShield, long term disability, pet insurance, voluntary accident, voluntary hospital Indemnity and voluntary critical illness.
EQUAL OPPORTUNITY EMPLOYER
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