Data Solutions Project Manager

Iboto Empire is seeking a Data Solutions Project Manager who will also serve as Director of Business Operations. This is a senior, hands-on leadership role responsible for delivering data-driven solutions across Iboto Empire's portfolio (software development, IT training/certification programs, cloud/hosting services, AI consulting, digital media and community platforms), while also owning day-to-day operational execution across teams and vendors.

You will translate business goals into actionable roadmaps, lead cross-functional delivery, establish operational discipline, and ensure projects move from idea to shipped outcomes with measurable impact. This role requires strong project management, practical data/analytics fluency, and the ability to run operations with clarity and accountability.

Role Objectives

• Deliver data solutions
  that improve decision-making, product performance, customer experience, and operational efficiency.
• Standardize execution
  across projects using repeatable planning, documentation, and reporting practices.
• Run business operations
  : cadence, priorities, vendor coordination, internal process improvement, and performance tracking.
• Support growth
  by aligning teams to revenue goals, service quality, and scalable delivery.

Key Responsibilities

A) Data Solutions and Project Delivery

• Own end-to-end project delivery for data solutions: discovery, requirements, planning, execution, testing, launch, and continuous improvement.
• Work with stakeholders to define business problems, success metrics, scope, timelines, budgets, and delivery milestones.
• Lead development of analytics dashboards and decision systems (KPIs, operational dashboards, customer insights, program performance).
• Partner with engineering, training, marketing, and media teams to integrate data workflows into products and services.
• Establish data governance basics: definitions, reporting standards, access controls, documentation, and data-quality checks.
• Manage risks and dependencies, and maintain clear mitigation plans.
• Coordinate data ingestion, integration, and automation efforts across tools (CRM, LMS, websites, payment platforms, service platforms).
• Ensure solutions are usable: adoption plans, user training, clear documentation, and feedback loops.

B) Director of Business Operations (Company-wide Execution)

• Run the operating rhythm of the business: weekly leadership reviews, project check-ins, action tracking, and performance reporting to the CEO.
• Improve internal processes across service delivery, customer onboarding, support, training operations, and product development pipelines.
• Create and maintain SOPs, templates, and playbooks (intake forms, project charters, status reports, change control, vendor briefs).
• Oversee cross-functional resourcing: capacity planning, priorities, deadlines, and workload balancing.
• Manage vendor relationships and external contractors (scope, timelines, quality, cost control, and accountability).
• Coordinate compliance-adjacent operational needs where relevant (data handling practices, client confidentiality, documentation hygiene).
• Support budget tracking for projects and operations: forecasting, variance reporting, and spend approvals aligned to CEO direction.
• Drive continuous improvement using measurable targets and post-project reviews.

C) Stakeholder Management and Communication

• Serve as a principal point of contact for strategic internal initiatives reporting directly to the CEO.
• Produce clear executive-ready updates: progress, blockers, decisions required, and next steps.
• Facilitate alignment between technical teams and business stakeholders, ensuring decisions are grounded in evidence and outcomes.

Deliverables You Will Own

• Project charters, schedules, RAID logs (risks, assumptions, issues, dependencies), and stakeholder communication plans.
• KPI framework and dashboard suite for executives and team leads.
• A standard delivery workflow used across Iboto Empire projects.
• Operational playbooks and SOPs for recurring business functions.
• Quarterly performance review pack: outcomes delivered, lessons learned, and next-quarter roadmap.

Performance Measures (KPIs)

• On-time delivery rate and milestone reliability
• Stakeholder satisfaction and adoption of delivered solutions
• Reduction in operational bottlenecks and cycle time (intake-to-launch)
• Data quality and reporting consistency (single source of truth metrics)
• Revenue-support impact: improved lead conversion, retention, program completion, customer satisfaction, or cost reduction (as applicable)

Required Qualifications

• Master's degree in
  Human Genetics and Genomic Data Analytics
  or related discipline, with strong quantitative and analytical foundation.
• Demonstrated experience managing cross-functional projects with multiple stakeholders and shifting priorities.
• Strong data fluency: ability to define metrics, interpret trends, validate data quality, and translate insights into action.
• Strong operational leadership skills: building processes, driving accountability, and coordinating teams.
• Excellent communication: executive summaries, technical-to-nontechnical translation, meeting leadership, and documentation discipline.
• Comfort working in a fast-moving environment where you may design the structure as you deliver results.

Preferred Qualifications

• Experience with analytics tools (Power BI, Tableau, Looker) and/or Python/R for analysis.
• Familiarity with cloud platforms and data systems (Azure/AWS/GCP basics, databases, ETL concepts).
• Experience supporting products or programs in education/training, SaaS, IT services, or digital media operations.
• PMP/Agile/Scrum exposure (certification not required if you could demonstrate practice).

Core Skills and Competencies

• Project leadership with strong follow-through
• Structured problem solving and prioritization
• Process design and operational rigor
• Data storytelling and decision support
• Vendor and stakeholder management
• High integrity and confidentiality with sensitive information

Working Relationship and Authority

• Reports directly to
  CEO Jacob Oroks
  .
• Authorized to coordinate across all departments, set delivery cadences, and enforce agreed project governance.
• Recommends resource allocation and operational improvements for CEO approval.

Location and Work Style

• Flexible/Hybrid
  (based on business needs).
• Some travel or in-person meetings may be required for operations, events, partner engagements, or major launches.

Compensation

• Competitive, based on experience. (Salary/contract structure, bonus potential, and benefits to be defined.)