Network Engineer

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress.
• Make it happen. We work with intention toward a common purpose and forge ways forward together.
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE
Network Engineer

POSITION LOCATION
Richmond, VA

Lynchburg, VA

Some travel may be required.

YOUR ROLE
The Network Engineer is responsible for maintaining the health, performance, and security of our network infrastructure. You will monitor network systems, resolve incidents, optimize performance, and support both internal and external customers in a high-availability environment. The ideal candidate will play a crucial role in designing, implementing, and managing our network infrastructure to ensure the confidentiality, integrity, and availability of our organization's data and systems.

What You Will Be Doing

• Troubleshoot and resolve network issues related to hardware, software, and connectivity.
• Assist with the configuration, monitoring, maintenance, and support LAN, WAN, and VPN environments, including routers, switches, firewalls, and load balancers.
• Respond to network alerts, incidents, and service requests using ticketing systems and monitoring tools.
• Collaborate with cross-functional teams to implement and maintain network solutions.
• Participate in on-call rotations and support after-hours maintenance and emergency troubleshooting.
• Ensure network documentation is up to date, including diagrams, configurations, and procedures.
• Collaborate with senior engineers to implement new technologies and improve network efficiency.
• Maintain network compliance standards and contribute to system upkeep and operations.

What You Bring

• Associate's or Bachelor's Degree, preferably in Computer Science, Information Technology, or equivalent experience.
• Basic understanding of network protocols such as TCP/IP, BGP, IPsec, etc.
• Familiarity with network hardware (Cisco, Palo Alto, etc.) and command-line interfaces.
• Strong problem-solving skills and attention to detail.
• Willingness to learn and take direction from senior team members.
• Effective communication and interpersonal skills.

Nice to have

• Industry certifications (e.g., CCNA, CCNP, CompTIA Network+, or equivalent).
• Experience in cloud networking in AWS, Azure, GCP, etc.
• Ability to work collaboratively with a distributed team in multiple time zones.
• Familiarity with scripting languages (e.g., Python, Bash) for automation

Employee Benefits & Well-Being
Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services