Assistant Dean of Student Services

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Assistant Dean of Student Services (Los Angeles)

Employer Loyola Marymount University Location Textile Finance, CA Closing date Oct 17, 2025

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Specialty Student & Scholar Services Position Type Assistant Dean Hours Full-time Employment Type Permanent Organization Type College / University

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Job Details

Assistant Dean Of Student Services

Loyola Marymount School of Film & Television (SFTV) is a top-ranked film school located in Los Angeles, CA. The school is recognized for its state-of-the-art facilities and equipment, award-winning faculty, expert staff, world-renowned alumni and innovative curriculum. The Assistant Dean of Student Services is a member of the Dean of SFTV's senior leadership team with primary responsibilities in the areas of enrollment management, student advising, student retention and success, student services, scholarships and financial aid, institutional data collection and analysis, strategic planning related to students, collaboration with SFTV student groups and coordination of student events pertaining to admissions.

The Assistant Dean reports directly to the Dean and works closely with the Assistant Deans, the Head of Production, Department Chairs, Graduate Program Directors, and the Director of Operations. The Assistant Dean will serve as a subject matter expert and advise the Dean on decisions regarding enrollment management and growth, evaluation of academic processes as they pertain to student success and retention, strategic planning directly impacting students, especially regarding High Impact Practices (HIPs), and strategy and innovations in advising, retention, and graduation rates. This role is responsible for championing innovation in higher education practices that improve the student experience by creating a culture of support for students through academic exploration and advising, mentoring faculty on best advising practices, supporting student success efforts related to recruitment and retention, and acting as a liaison across campus regarding undergraduate and graduate admissions, student services, student affairs, student events and programming, campus functions and maintaining practices in alignment with university policies and procedures.

Position Specific Responsibilities/Accountabilities
ENROLLMENT MANAGEMENT:

• Primary point person and expert in SFTV regarding enrollment management.
• Manage registration process for SFTV, delegating components to academic advisors as appropriate.
• Collaborate with faculty services staff, chairs, Assistant Deans, and the LMU Registrar regarding registration, degree requirements, petitions, and adjustments.
• Spearhead registration pre-planning efforts in alignment with Registrar practices and timelines.
• Actively perform maintenance during registration process ensuring all student inquiries and challenges are resolved, prioritizing issues related to degree progression.
• Serve as a subject matter expert on degree progression and review proposed course offerings and schedule prior to implementation.
• Validate, enter, and/or maintain appropriate restrictions, prerequisites, and capacities in consultation with graduate program directors.
• Advise the Dean, Assistant Deans, chairs, graduate program directors, and faculty regarding probation and disqualification review.
• Gather and evaluate data to forecast scheduling needs for a complex student population.
• Collaborate with the chairs, the Head of Production, and be the subject matter expert on appropriate lab fees for SFTV students, providing the Dean with data analysis.
• Advise the scheduling analyst, chairs, graduate program directors, Assistant Deans and Dean on identified priorities, opportunities and recurring themes regarding providing the best student experience at LMU.
• Serve as a subject matter expert on degree progression.
• Review proposed schedule before final publishing with a focus on degree progression impacts, highlighting concerns to chairs and Assistant Deans.
• Meticulously review the Bulletin to ensure accuracy, collaborating with chairs prior to submission. Ensure pre-requisites are coded accurately and associated labs fees are accurately listed when submitting.
• Consult with the Director of Operations on general budget matters and funding allocation processes including lab fees, as applicable.
• Spearhead collaboration with the Graduate Recruiter, Graduate Directors, Chairs and Dean to oversee projections and enrollment management for all Graduate Programs.
• Closely collaborate with LMU Admissions to plan and execute all Virtual Admissions sessions. Ensure content is accurate, engaging, and impactful.
• Closely collaborate with LMU Admissions to plan and execute in-person and virtual events for newly admitted undergraduate students. Ensure content is accurate, engaging, and impactful.
• Manage all SFTV specific content for student-based events, tours and activities.
• Plan and execute First Year Student/New Transfer Student registration and advisement.
• Coordinate with SFTV Graduate Council to plan and execute New Graduate Student Orientation.
• Support SFTV Living Learning Community application, review, selection, and enrollment process.

Student Services And Student Success

• Serve as the subject matter expert for all SFTV student success-related matters: maintaining, adjusting, and/or establishing and implementing internal processes, resources, services, and support.
• Hire, train and supervise the staff student advisors, providing leadership and guidance.
• Establish and maintain a vibrant and inviting student advising and success center.
• Collaborate with the Director of Industry Relations and the LMU Career Development Center to provide first-rate career guidance for SFTV students.
• Assist students with academic policy questions and petitions.
• Advise students regarding probation and disqualification review.
• Establish, maintain and document academic student services, procedures, and guidelines.
• Create and maintain academic support resources for students, faculty and staff.
• Provide registration advice and support to students and guidance for faculty.
• Plan and lead group advising sessions.
• In collaboration with the Assistant Deans advance and support excellent faculty advising and mentoring.
• Perform continuous monitoring of elevated-risk students.
• Maintain advanced knowledge of centralized university Student Affairs resources, practices and policies.
• Collaborate closely with LMU's Community of Care professionals and Student Affairs to track and support at-risk students.
• Collaborate with LMU's Office for International Students and Scholars regarding SFTV's international student population.
• Assist students with Degree Audit Reports (DegreeWorks).
• Analyze transfer courses for currently enrolled students.
• Advise and approve study abroad planning in coordination with LMU's Study Abroad Office.
• Monitor students' academic progress and guide students subject to academic disqualification.
• Manage, supervise, assess, and improve student services and resources, including but not limited to: academic advising, mentoring, retention services, admissions, scholarships, registration support, and student support programs.
• Maintain a centralized system to track and support all student inquiries. Provide Dean with data regarding student inquiries and follow up.
• Oversee the development of manuals, guides, and other material necessary for efficient and effective administration of student services and resources within SFTV.
• Work in strategic partnership with campus-wide student success initiatives, such as Career and Professional Services, Student Affairs, Community of Care, and Living Learning Community.
• In conjunction with the Dean, Assistant Deans, Chairs, and the faculty to ensure the application of SFTV academic policies and ensure compliance with LMU academic policies.
• Serve as liaison to LMU Registrar's Office for University Bulletin updates.
• Supervise and/or direct the work of student services staff, including staff advisors in assigned areas, including scheduling work hours, conducting performance reviews, providing advice and counsel to staff on issues of policy and procedure, assisting student staff in the resolution of conflicts, and correcting performance issues.
• Hire, train and supervise student workers.
• Utilize the LMU performance log throughout the evaluation period to capture accurate reference and details of successes and opportunities for each student services staff member, in relation to performance competencies including LMU service standards.
• Collaborate with the Dean, Director of Operations and SFTV's Director of Development regarding scholarships and financial aid.
• Collaborate with the Director of Operations and Head of Production on a variety of functions in their respective areas including but not limited to facility and lab use, building access, risk and safety, student film productions, and additional operational and support functions provided by their teams.
• Advise students regarding SFTV processes and policies for filing student grievances. Coordinate with the Dean, the Assistant Deans and the Chairs regarding student grievance policy.
• Create and maintain database related to Registered Student Organizations affiliated with SFTV.
• In collaboration with the Dean and Assistant Deans, review faculty sponsorships of Registered Student Organizations (RSOs). Propose or revise criteria, expectations, best practices, and accountability measures.
• Maintain advanced knowledge of the following university systems related to student affairs and support including but not limited to: Academic Works, Banner, Blackbaud, Cascade, Course Leaf, Degree Works, and PROWL.
• Track SFTV's High Impact events on a weekly basis by conferring with faculty and staff.

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