Senior Team Lead

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience.

We are currently seeking a Sr. Team Lead to join our 29th Ave Residential Program

The Sr. Team Lead is responsible in taking a lead role in the overall operation of assigned program. Works in conjunction with the Program Coordinator and Director towards growth of the program both on a clinical and administrative level. Provides direction, organization, and training to staff, serves as a role model, promotes positive communication, skilled in SBH policy and procedure and able to field questions on common practice. Must have ability to market program and public relations skills. Must have strong skills and understanding of medication storage, documentation and staff observation policies. Provides direct practice services to individuals and groups to include; assessment, treatment planning, life skills, community integration, activity planning, pre-vocational training, related documentation, case management, crisis intervention, individual and/or group counseling services. Responsible for contributing to and creating a recovery based environment.

Responsibilities include:

• Assists the PC to develop and implement a sound clinical program based on current contemporary treatment models, individual and system needs, and outcomes; uses a practical approach and refines clinical programming based on changing needs
• Responsible to assist with supervising staff and coordinate all related clinical and administrative program functions, 50% administrative and management function, 50% Billable Direct Service provision
• Assists in coordination of scheduling and staff work assignments on a daily basis
• Responsible for to assist with Program Evaluation and produce/track proficient measurable outcomes
• Oversees completion of monthly clinical and data validation audits in assigned sites and assists with monitoring quality outcomes in practice and in clinical documentation
• Conducts periodic (weekly/monthly) audits of all program processes and requirements as to ensure the program is in compliance at all times
• Acts as a lead staff; provides, plans, supervises, and delivers direct care services for seriously mentally ill adults, with Co-Occurring and Co-morbid Disorders in a residential or community setting; individual, group, or family format.
• Performs and models responsible direct service provision including individual, group, life skills training, behavior management, and crisis intervention treatment.
• Coordinates the intake process and completes initial assessments upon intake
• Provides Clinical Assessment, Service planning, interventions, coordination of care, and leads responsible treatment practices in action
• Assist in the training and development of staff skills and abilities, work to create highly effective teams, uses a trans-disciplinary approach as to produce an effective outcome
• Effectively manages staff interactions, the program, systems, and processes using a leadership approach
• Advocates for client needs creating social justice for persons served, reduces barriers, promotes ideals of the Recovery Movement
• Assist with managing the programs budget, manpower utilization, overtime, and costs in general.

Requirements:

• Minimum requirement consists of a 21-year age, a related Associate's degree and three years of full-time behavioral health experience.
• Bachelor's degree with an emphasis in Human Services, Counseling and Psychology plus one year of behavioral health experience preferred.
• An equivalent combination of education and experience directly related to behavioral health totaling five years is acceptable.
• Supervisory experience preferred.
• Required to maintain personal auto insurance per SBH guidelines.
• Computer literate and proficient in the use of modern electronic technologies.
• Demonstrated aptitude and ability in leadership and management, problem solving, organizational skills.
• Must be eligible and/or have a valid Fingerprint Clearance Card through the Arizona Department of Public Safety.

Benefits:

• 3 weeks of PTO your 1st year of employment, with increased accruals after continued service
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account
• Career Development – Benefit from our culture of internal promotion
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs
• Employee Assistance Program, Health & Wellness and much more

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual's unique perspectives, backgrounds, and experiences are welcomed and valued.

We're committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we're committed to:

• Voice & Visibility — ensuring every team member's ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

• 2 year(s): Behavioral health

Required

• High School or better

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.