Front Desk Receptionist

1 day ago

Grand Rapids, Michigan, United States Simply Massage LLC Full time

Overview

We are seeking a professional and organized Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office environment. The ideal candidate will possess strong communication skills, proficiency in office management tools, and the ability to handle multiple responsibilities with efficiency. experience in setting appointments, medical or dental reception are a plus. This position offers an opportunity to work in a dynamic setting where organizational skills and attention to detail are highly valued.

Responsibilities

  • Greet visitors and clients warmly, providing excellent customer service at all times
  • Schedule appointments and manage calendar for staff or providers using Mindbody (we can train on this scheduling software)
  • Handle data entry, filing, and maintaining accurate records with high attention to detail
  • Assist with office management duties such as ordering supplies, organizing files, and proofreading documents
  • Support administrative functions including typing correspondence, managing emails, and supporting customer support inquiries
  • Maintain a professional front desk area, ensuring cleanliness and organization
  • Punctuality

Experience

  • Prior customer service, office management or administrative experience preferred, including clerical roles or receptionist positions
  • Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
  • Experience with phone etiquette skills
  • Familiarity with, data entry, filing systems, and bookkeeping is advantageous
  • Demonstrated organizational skills with the ability to multitask effectively and prioritize tasks efficiently
  • Proven customer service skills with a professional demeanor and strong communication abilities

Job Types: Full-time, Part-time

Pay: $ $19.00 per hour

Expected hours: 20 – 40 per week

Benefits:

  • Employee discount
  • Paid time off

Work Location: In person

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