Division Clerk

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives — beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleDivision Clerk - General SurgeryLocationClevelandFacilityLutheran HospitalDepartment5d General Surgery-Lutheran HospitalJob CodeB0000WShiftEveningsSchedule3:00pm-11:30pmJob SummaryJob Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic Lutheran Hospital is one of our many facilities that is nationally recognized. In addition, Lutheran Hospital offers advanced technology and is staffed with skillful primary care doctors and specialists. 

As a Division Clerk, you will play an essential role. You will answer phones, greet patients and visitors, create charts and contact licensed independent practitioners as directed by nurses or social workers. This role requires someone who can multitask in a fast-paced environment.  

The ideal future caregiver is someone who: 

• Is a motivated team player. 

• Is compassionate and empathetic. 

• Is knowledgeable about medical terms. 

• Has an interest in helping older adult patients. 

This is an excellent opportunity for someone who is ready to grow and learn new skills. This unit is team oriented and works together to provide exceptional patient care. 

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. 

Responsibilities:

• Accurately transcribes and processes all orders. Advises RN of orders that require immediate attention.
• Prepares, maintains, and processes all charts.
• Refers specific questions to appropriate health care professional.
• Compiles statistics; processes memos, schedules patients diagnostics/appointments.
• Files/records mail.
• Follows appropriate nursing services and hospital policies and procedures related to admissions, transfers, discharges, and expirations.
• Handles all communications between nursing unit, physicians, and departments with accuracy, courtesy and confidentiality.
• Completes errands in an efficient manner.
• Inventories, orders and stores supplies as directed.
• Maintains a neat and orderly work area.
• Navigates facility computer systems (ADTR, computer order entry proficiency, charge entry, computerized medical records).
• Provides efficient and effective use of telecommunication and information technology systems.
• NOTE: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.
• This description of duties is not intended to be all inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.
• Other duties as assigned.

Education:

• High School Diploma or GED.
• Knowledge of medical terminology required.

Certifications:

• None required

Complexity of Work:

• Demonstrates a positive, concerned and sensitive response in the work place.
• Interacts with patient, visitors and all personnel in a courteous, helpful manner, and resolves conflict in a constructive manner.
• Maintains confidentiality regarding patients, families and co-workers.
• Demonstrates respect for individual cultural and social differences.
• Requires ability to work independently, under pressure and meet strict deadlines.
• Strong customer service and team orientation.
• Ability to establish and maintain friendly and cooperative relationships with those contacted in the course of work.
• Ability to accurately perform multiple tasks simultaneously and meet multiple demands. Flexibility in daily actions and duties.

Work Experience:

• Basic office equipment and computer skills required.
• Previous health care experience preferred.
• Medical Assisting course/experience preferred.

Physical Requirements:

• Requires full range of body motion, manual and finger dexterity, and eye-hand coordination.
• Requires extensive sitting.
• Requires corrected vision and hearing to normal ranges.
• Requires working under stressful conditions and irregular hours.
• Exposure to communicable diseases and or body fluid.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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