Support Staff

2 weeks ago

Pueblo, Colorado, United States Health Solutions Full time $89,600 per year

Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

We're hiring full-time Support Staff to work at our Perry Hall facility.

What You'll Be Doing

As a member of the Support Staff, you would be working in a fast-paced medical and behavioral healthcare practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.

Specifically, the Support Staff member

  • Provides exemplary customer service;
  • Strong computer/technology skills
  • Works hours that cover agency hours (hours may vary by location and programmatic needs);
  • Covers front desk reception;
  • Operates phones/phone system;
  • Scans and uploads records to the electronic health record;
  • Verifies client payer eligibility;
  • Schedules client appointments as requested;
  • Processes Release of Information requests;
  • Process medical records
  • Performance measures
  • Processing report for review
  • Balances cash drawer/box;
  • Maintains client electronic health records as needed;
  • Completes client phone enrollments;
  • Completes other departments' job requests as needed;
  • Covers at various locations as assigned;
  • Performs other duties as assigned by supervisor.

What You'll Like About Us

  • Competitive pay. $17.22 an hour (Depends on education and related experience)
  • Generous benefits package. For most positions, includes paid holidays, generous PTO, Subsidized YMCA membership, tuition reimbursement, and FSA
  • Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
  • EAP, LifeLock, Direct Path, Life and AD&D
  • Retirement 403(b) with employer match up to 6%
  • Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits
  • School age childcare
  • Employee recognition and celebrations
  • Warm and friendly work environment in which staff respect and learn from one another
  • Opportunities to serve our neighbors in Pueblo, Huerfano, and Las Animas Counties.

What We're Looking For—The Must-Haves

  • High school diploma or GED equivalent
  • One year of receptionist experience, including basic computer and keyboarding skills
  • Excellent interpersonal relationship skills
  • Demonstrated understanding of appropriate boundaries
  • Demonstrated flexibility
  • Colorado driver's license and access to reliable transportation during work hours

What We'd Like to See in You—The Nice-to-Haves

  • Medical support experience
  • Spanish language skills
  • Ability to adapt to changes in technology

Health Solutions expects all staff to

  • Adapt to change in the workplace and use change as an opportunity for innovation and creativity;
  • Take ownership of problems, brainstorm resolutions, use sound judgment in selecting solutions to problems, and then demonstrate consistent follow through;
  • Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work;
  • Inspire and model collaborative teamwork; and
  • Demonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.

Closing Date: 02/21/26 EOE, M/F

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