Patient Conversion Specialist

3 days ago

Melbourne, Florida, United States Medbridge Healthcare Full time

Patient Conversion Specialist (Melbourne, FL)

ReactDx – Full Time – Onsite

Starting Pay: $19/hr

Schedule: Monday–Friday

Shifts: 8:00–4:30
• 10:00–6:30
• 11:30–8:00

About the Role

ReactDx is growing and hiring a Patient Conversion Specialist in Melbourne. This position is perfect for candidates with inside sales experience who enjoy helping patients and working in a fast paced, call driven environment.

Key Responsibilities

  • Conduct outbound calls to patients referred for home sleep testing
  • Educate patients on the test, how it works, and why it matters
  • Provide excellent customer service and answer questions
  • Convert referrals into scheduled home sleep tests
  • Collect any required upfront payments
  • Maintain accurate notes and updates in CRM software
  • Collaborate with team members and attend sales trainings

Qualifications

  • High school diploma or equivalent
  • Inside sales and/or customer service experience required
  • Experience selling service based products is a plus
  • Strong communication, persuasion, and documentation skills
  • Ability to work independently and hit performance goals
  • Comfortable speaking with patients and navigating medical style conversations

Why Work With Us?

  • Competitive hourly pay
  • Monday through Friday schedule
  • Positive, team focused culture
  • Training and development opportunities

If you have inside sales experience and love helping people, we want to hear from you. Apply now

  • High school diploma or equivalent
  • Inside sales or call center sales experience required
  • Strong customer service background
  • Comfortable talking with patients and educating them
  • Ability to work independently and meet daily/weekly goals
  • Clear communicator with strong follow up skills

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