Healthcare Solutions Specialist

Healthcare Solutions Specialist Position summary

Supports the overall business plan and strategic direction of the organization by collaborating with key decision-makers within referral partner organizations to maximize opportunities, build credibility, provide whole patient care, and drive organizational objectives.

How We Take Care of our Healthcare Solutions Specialists

Competitive, market-based compensation and benefits that include:

• Health, dental, vision insurance + ancillary choices as well
• Teladoc services (provided at no cost)
• $50,000 Life insurance (provided at no cost)
• Employee Assistance Program (provided at no cost)
• 401K retirement + company match
• Short- & long-term disability
• 15 days paid vacation
• 8 Paid Holidays
• 40 paid volunteer hours
• Bereavement time off
• Quarterly company events

Healthcare Solutions Specialists Essential Functions

• Models and holds others accountable to the Barnes culture and acts as a coach and mentor for others in the organization.
• Builds and maintains relationships within a referral partner location, and actively networks to expand sources within each location.
• Collaborates with discharge planners and case managers to understand the needs of patients being transitioned to home care or ambulatory infusion care and obtains referrals that both meet the needs of the patient and Barnes.
• Provides Teach & Train services to instruct the patient and their family on pending therapies pre-discharge to facilitate a seamless transition from the clinical setting to the home setting.
• Collaborates with internal and external resources to maximize impact, drive whole patient care, and facilitate optimal outcomes for our patient.
• Completes paperwork, charting, and plan of care promptly and accurately and maintains patient confidentiality.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous referral sources, alerting them of new products, services, and enhancements that may be of interest.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Performs other duties as assigned.

Requirements:

Healthcare Solutions Specialists Minimum qualifications and skills

• A current ARNP/LPN/RN license in the state of employment is required.
• A minimum of 3 years of related experience strongly preferred.

Healthcare Solutions Specialists Working conditions

• Prolonged periods in a clinical setting.
• Responding to inquiries and calls during and outside of normal business hours.
• Must be able to lift up to 15 pounds at times.

The Barnes DifferenceFor those looking for a workplace that is as compassionate with its staff as it is with its patients – Barnes Healthcare has what you are looking for. Providing unparalleled service since 1909, we do not just offer you a job; we welcome you into a family committed to outstanding care, community spirit, and meaningful impact. Our history exists simply because of the people committed to delivering on our driving purpose - We Take Care of People.

• A Legacy of Caring - Join forces with a healthcare pioneer Experience how we have earned the trust of countless families through over a century of unwavering dedication to nurturing health and happiness.
• A Culture of Empathy - Dive into an environment where patients' wellness journeys shape our business. Your empathy and insights are valued, heard, and pivotal in crafting holistic care experiences.
• Community Engagement - Engage with local endeavors, enrich lives, and witness firsthand the difference you make every day. We provide 40 hours of volunteer time off to allow you to get involved with our communities in a personal way. Our commitment to our communities has led to raising over $800,000 for those we serve since 2009.
• Daily Fulfillment – Your experience will be much more than a paycheck. It is the gratification of knowing your work profoundly improves lives, contributing to delivering compassionate care for those we serve.
• Exceptional Teamwork – Your purpose is shared with a group of passionate, talented, and supportive colleagues who work together to deliver a transformative impact and legendary customer service. You will find a second family here.
• Deep Roots – Become a part of a fourth-generation family business whose success has always been measured by the number of lives we impact and not by the earnings of outside shareholders.

Ready for a career that nourishes your soul as you nurture others? Your opportunity is here, with a family that cherishes your ambitions as much as you do. Step into your role at Barnes Healthcare. Apply now and join with us as we continue our history of doing what we do best – We Take Care of People.