Director of Information Technology/Chief Information Officer

DEADLINE TO APPLY: Apply by Monday December 15, 2025

Salary is negotiable up to $289,203.20 annually

For more information, please refer to our Director of Information Technology/Chief Information Officer (CIO) brochure.

The Position:

Reporting to the Assistant City Manager, this executive role serves as the City's Chief Information Officer and provides citywide leadership in IT strategy, planning, and governance. The Director oversees enterprise technology functions including infrastructure, systems management, cybersecurity, digital transformation, and client support services. They lead both long- and short-term initiatives to ensure alignment with City goals while advancing efficiency, standardization, and innovation. The position also manages complex vendor and contract relationships and directs a skilled IT team dedicated to delivering secure, reliable, and user-focused technology solutions.

You Are:

Lead the future of technology in Hayward where cybersecurity, innovation, and service come together to power our community and our workforce

The City is seeking a forward-thinking and collaborative technology leader with the vision to modernize services and the skills to deliver results. The ideal candidate pairs expertise in cybersecurity, project management, and policy development with a passion for innovation, AI, and data-driven decision making. They bring strategic vision and hands-on expertise in implementing modern, scalable IT solutions that align with organizational goals. With a solid foundation in enterprise architecture and emerging technologies, this individual excels at bridging the gap between technical and non-technical stakeholders. They are an effective communicator and consensus builder who builds trust across departments fostering a culture of service, accountability, and continuous improvement while strengthening both internal and customer support and resident-facing digital services. As a trusted advisor to the City Manager and City departments, the ideal candidate will champion technology-driven improvements, ensure operational efficiency, and lead a high-performing IT team to support the City's evolving needs.

What you will do:

Duties may include but are not limited to the following:

• Directs the development and implementation of City-wide and departmental goals with regard to technology acquisition, implementation and maintenance.
• Develops specific short – and long-range plans for information technology, which involves facilitating discussions with City management regarding current and anticipated information services requirements, application development and acquisition, and enhancement requests.
• Conducts studies and analyses and makes recommendations to the City Manager and department heads on technology systems.
• Provides for overview of all technology-related budget items to ensure economies of scale and prevention of redundancy and duplication of effort.
• Establishes standards and practices for standardization of hardware and software products to assure system integrity and minimize maintenance and operation costs.
• Develops system selection, development, implementation, operation and maintenance protocols, including activity plans, schedules and resource requirements.
• Formulates plans and recommendations for major operational changes within the department to meet technological changes in the field of data processing and voice communications.
• Builds consensus among Department heads and end users on cost-effective information systems.
• Serves as primary contact with information systems vendors, contractors and consultants, including administration of complex information systems contracts.
• Advocates change and educates City management and employees on the needs for up-to-date information technology, staff and equipment to accomplish the missions and purposes of the City.

Link to full job description: Director of Information Technology/Chief Information Officer

CORE COMPETENCIES

Knowledge of:

• State of the art computer hardware and software systems
• Mainframe, client-server, and personal computer uses and applications.
• Current trends in the computer industry.
• Systems analysis and design.
• Business and governmental operations.

Ability to:

• Translate technology issues for non-technical solutions.
• Understand business needs and apply appropriate technology solutions.
• Communicate effectively both orally and in writing with City management and City Council.
• Serve as liaison between City management, City departments and IT staff.

JOB RELATED AND ESSENTIAL QUALIFICATIONS

You have:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: Six years of responsible management experience in information systems management, and three years of supervisory experience.

Education: Bachelor's degree from an accredited college or university in computer sciences, information systems management, business administration, telecommunications management, electrical engineering or a related field. Possession of a Master's Degree is highly desirable.

BENEFITS AND REWARDS:

Depending on employee group, some of these benefits may include:

• Alternative Work Schedule and/or Telecommuting
• Vacation - 80 hours minimum
• 15.5 Paid Holidays
• Generous employer contribution for Health, Dental and Vision coverage
• CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members) - No Social Security participation.
• Life and Disability Insurance and Paid Leave
• Flexible Spending Accounts
• Tuition Reimbursement
• Health and Wellness Reimbursement
• Professional Development Reimbursement
• 457 Deferred Compensation Plan (employee paid)

SELECTION PROCEDURE

Apply - submit a completed City of Hayward job application, license, and responses to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications.

Application Review -

A. Minimum qualifications

B. Completion of the supplemental questionnaire

The rating of the supplemental questions may determine application status and/or rank on the eligible list. Applications submitted without all required materials will not be considered.

Job Related Testing -

Supplemental Questionnaire Review - Tuesday, December 16, 2025

Virtual Interview Screening - Tuesday, January 6, 2026

Oral Panel Interviews - Either Tuesday, January 20, 2026 OR Thursday, January 22, 2026

The examination process will result in a ranked eligible register of candidates for hiring consideration by the department derived from any of the exam processes mentioned above.

Department Interviews - Actual hire depends on success in the departmental selection process.

Final Hiring Interviews - Tentatively Scheduled for Thursday, January 29, 2026

Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history verification, medical evaluation, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.

Applicants will be notified electronically via Government Jobs as to their status in the selection process. It is the responsibility of the applicant to ensure they can receive email notice from Neogov/Government Jobs and the City of Hayward.

The City of Hayward reserves the right to modify the selection process as necessary to conform to administrative or business necessity.

APPLICATIONS

Candidates are encouraged to apply online at www.hayward- under the Current Vacancies tab or at Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA Office hours are Monday through Friday, 8 a.m. to 5 p.m.

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system. Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at

The City of Hayward is an Equal Opportunity Employer

&

A Certified Age Friendly Employer

Learn more about the mission of the Age Friendly Institute here

Benefits Overview

This summary provides a brief overview of the benefits available to regular full-time City employees. As indicated in the 2025 Benefit Summary, some employee groups have different benefits based upon negotiated agreements. Depending on employee group, some of these benefits may include:

• Your choice of CalPERS Medical Plan (with generous employer contribution)
• CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members)
• Dental Insurance (plans available through Delta Dental or United Concordia)
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Leave
• Paid Holidays
• Flexible Spending Accounts
• Tuition Reimbursement
• Health and Wellness Reimbursement
• Professional Development Reimbursement
• 457 Deferred Compensation Plan (employee paid)
• Other Employee-Paid benefits include pet insurance and discount plans, pre-paid legal, etc.