Internet Sales Manager

Acura of Los Angeles Westside is looking for account executives who are motivated to make money and have excellent customer satisfaction skills. Looking to take the next step? Want to work your own deals and do your own financing... then this is the right career for you. Must have high line experinece and a proven track record of exceptional customer service experience.

In this role, you'll play a pivotal part in creating extraordinary experiences for our customers. Utilizing your strong communication skills, you'll identify their needs and desires, making this opportunity perfect for someone dedicated and outgoing to kick-start their sales career with us during our grand opening celebration

Here's what you'll be doing:

• Guiding customers through a comprehensive buying process using established selling steps, policies, and procedures.
• Promptly responding to all internet leads.
• Negotiating and closing profitable deals via phone, text, or email.
• Crafting engaging emails adhering to professional and literary standards.
• Developing and conveying extensive product knowledge about vehicle features.
• Demonstrating vehicle operation and features both in the showroom and during test drives.
• Presenting new or pre-owned vehicles to customers through an established delivery process, ensuring they understand the vehicle's features, warranty, and paperwork.
• Maintaining a system for owner follow-up to encourage repeat and referral business.
• Proactively prospecting potential customers through calls, emails, and text messages to set appointments.
• Setting and monitoring personal sales goals on a daily, weekly, monthly, and yearly basis.
• Fostering positive and ethical working relationships with all stakeholders.
• Upholding the dealership's values, quality, and integrity.
• Analyzing information to resolve issues and make timely decisions.

Qualifications:

This role is perfect for you if you:

• Enjoy meeting new people and are passionate about helping customers.
• Have previous experience in customer service and/or sales (not necessarily in car sales; we'll provide the necessary training and support).

What You'll Need:

To succeed in this role, you'll need to have:

• Full-time availability and be at least 18 years old.
• A creative, positive, team player attitude.
• The ability to analyze situations and make win-win business decisions.
• Honesty, empathy, and exceptional communication skills.
• The capacity to work in team-based and independent settings.
• Proficiency in Spanish and English, comfortable interacting with customers in both languages.
• A minimum high school diploma or GED equivalent.
• Sales and/or customer service experience.
• Self-motivation, goal-orientation, and enthusiasm for teamwork.
• Excellent communication, customer service, organizational, and negotiation skills.
• The ability to understand and execute instructions in written, oral, or diagram form.
• A professional appearance and a strong work ethic.
• An excellent driving record, a current valid driver?s license, and a satisfactory Motor Vehicle Report (MVR).

We offer:

• Guaranteed hourly wage without the stress of commission.
• A fast-paced work environment.
• Paid training and development.
• Career growth opportunities.
• Medical, dental, vision, and other benefits for you and your qualified family members.
• Paid time off and holidays.
• A 401(k) retirement program with Company Match.
• Partial cell phone reimbursement.

Please note that the statements herein describe the general nature and levels of work performed by employees and are not a complete list of responsibilities, duties, and skills required. Additionally, the job description does not constitute a written or implied contract for employment. Acura of Los Angeles Westside reserves the right to revise or change job duties and responsibilities as needed.

Acura of Los Angeles Westside is an Equal Opportunity Employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, sex, age, gender identity, sexual orientation, veteran status, or disability.