Regional Clinical Manager

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POSITION SUMMARY: 

• Serves as the clinical expert in key healthcare domains, including infection control, wound care, surgical procedures, vascular access, LVAD (Left Ventricular Assist Device), Durable Medical Equipment (DME), Remote Patient Monitoring (RPM), and related product categories.
• Leads expert clinical support for field sales teams to help achieve strategic business objectives and drive revenue growth.
• Leads the planning and execution of product evaluations, customer training sessions, and implementation initiatives for both internal stakeholders and external healthcare professionals.
• Develops and delivers professional education programs, including the creation of training materials and presentations, often acting as lead presenter and project manager.
• Plays a critical role in shaping the customer experience across the sales lifecycle—from initial engagement and product adoption to long-term satisfaction—impacting training outcomes, product utilization, purchasing decisions, and overall customer retention.

Essential Functions (ACCOUNTABILITIES/RESPONSIBILITIES):

• Serves as a clinical and education expert, providing training and support to internal teams, customers, distributors, and white-label partners across the full Bravida product portfolio.
• Leads field-based product evaluations, implementations, and maintenance activities, including account setup and tailored training plans that directly support sales success.
• Leads training for field sales representatives (direct and 1099), and for the training, supervision, and mentorship of per diem clinical staff and clinical education specialists ensuring clinical competence, brand consistency, and measurable ROI from training investments.
• Drives the development and execution of Bravida Academy offerings, taking the lead in multiple education programs with significant influence on customer success and learning outcomes.  Contributes to CE accreditation processes as needed.
• Conducts customer needs assessments in response to field complaints, identifying trends, ensuring compliance with internal processes in partnership with RAQA, and recommends targeted training and troubleshooting strategies to field sales and clinical teams.
• Leads and executes training programs for all internal colleagues and external customers, fostering long-term clinical skill development and amplifying the voice of the customer across Bravida teams.
• Develops and maintains strategic relationships with KOLs (Key Opinion Leaders), overseeing consultant-led educational content, poster presentations, speaking engagements, and related projects.
• Represents Bravida as an active member of professional organizations, delivering presentations, authoring content, and coordinating outreach and training at local, regional, and national events, conferences, and trade shows.
• Maintains current expertise in clinical practice guidelines, FDA and regulatory standards, market trends, and competitor products; contributes to content and document review in QT9 quality management system.
• Provides clinical input to New Product Development (NPD) and R&D teams, shaping portfolio innovation and supporting training strategy for product launches.
• Leads clinical research activities, including Bravida-sponsored trials, ensuring alignment with FDA requirements and Good Clinical Practice (GCP) standards from initiation to completion.
• Collaborates cross-functionally with the CCLO, Marketing, and Sales teams to develop and deliver clinical messaging, sales tools, and customer-centric educational content; drives continuous improvement through feedback integration.
• Delivers clinical education using a variety of digital platforms (e.g., On24, eLearning tools, websites) and stays current with best practices in remote and virtual training technologies.
• Utilzes Bravida business systems (e.g., SFDC, Fast Field, , IntelAgree) for planning, communication, project tracking, and deliverable management.
• Sets an example and ensures full compliance with Bravida policies, procedures, Code of Conduct, and the organization's mission and values.

Qualifications:

Experience

• 5+ years of clinical nursing experience in one or more of the following areas: Operating Room, Wound Care, Infection Control, Vascular Access, and/or Critical Care, with a strong foundation in patient care and clinical protocols.
• 3–5 years of experience in a nursing manager and/or educator role, demonstrating leadership in staff development, training programs, and clinical oversight.
• 3–5 years of experience in the medical device industry preferred, with a focus on direct customer engagement, clinical field support, educational content development, and training delivery.

Education

• Bachelor's Degree in Nursing (BSN) preferred.
• Master's Degree in Nursing (MSN) or Business Administration (MBA) preferred.

Credentials

• Registered Nurse (RN), licensed and in good standing, required.
• Accredited Nursing Certifications (e.g., Wound Care Certification [WCC], Perioperative Nurse [CNOR], Infection Control [CIC], Critical Care Registered Nurse [CCRN]) preferred.

General Skills/Competencies/Specialized Knowledge

• Strong clinical competencies in areas such as Operating Room, Wound Care, Infection Control, Vascular Access, and Critical Care.
• In-depth understanding of the healthcare industry, market trends, and the evolving role of medical devices in clinical practice.
• Proficient expertise in clinical program design for the medical device industry, with the ability to link clinical needs to business outcomes.
• Proven effectiveness in supporting sales teams through customer training, product utilization, and decision-making support to drive business objectives.
• Competent leadership and project management skills, including the ability to collaborate across departments and lead processes effectively to meet or exceed deadlines.
• Training content development and strong presentation skills with a proven track record of success in educational settings.
• Exceptional communication, interpersonal, and negotiation skills, with a focus on building long-term professional relationships.
• Strong problem-solving abilities in complex clinical and business environments.
• Competence in digital tools and platforms, including PPT, Excel, Power BI, eLearning, digital conference and webinar platforms with high-quality content delivery.

Desirable Job Competencies

• Ambition and drive to grow within the company and the industry.
• Ability to juggle multiple tasks simultaneously with a sense of urgency, prioritizing competing priorities in a fast-paced environment, ensuring timely delivery without compromising quality.
• Ability to build strong relationships with internal teams, customers, and professional organizations.
• Leadership potential with the ability to manage projects and initiatives to completion.
• Innovative, creative thinker with a focus on customer experience and high-quality outcomes.
• High clinical confidence with the ability to navigate and influence complex healthcare systems.
• Expertise in networking and driving sales, contributing to customer conversion and retention.

TRAVEL REQUIREMENTS/WORK ENVIRONMENT and PHYSICAL DEMANDS:

Travel Requirements

• Willing and able to travel up to 80% for customer-facing activities, including product evaluations, conversions, ongoing support, and educational training sessions in the field.

Work Environment & Physical Demands

• Must be able to lift and carry items up to 30 lbs. as needed for demonstrations and training setups.
• Requires frequent walking and standing in various settings, including acute care hospitals, conference centers, airports, and other customer locations.

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