Insurance Verification Specialist I

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Closing Date:

01/11/2026
Type of Position:
Job Type:Regular
Work Shift:Day Shift (United States of America

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at

Department:ICE | CORE PA Float

Department's Website:

Summary of Job Duties:The Insurance Verification Specialist I is responsible for verifying insurance benefits, processing authorizations and pre-certifications, and working appropriate registration and billing work queues. The patient representative is expected to demonstrate competency in the job elements.
Qualifications:

Minimum Qualifications:

• High school graduate, GED, or formal education equivalent.
• Excellent organizational Skills
• Interpersonal skills
• Decision-making skills
• Must maintain confidentiality and HIPAA compliance.
• Highly motivated and self-directed individual to establish plans of action.
• Highly proficient in computer and keyboard skills.

Level I:

• Four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.

Preferred Qualifications:

• Experience working in a healthcare environment.

Additional Information:

Additional Information:

Level I

Insurance Verification, Authorizations, Benefit Explanation, and WQ Management: (80%)

• Conducts verification of eligibility and benefits for patient insurance.
• Completes authorizations and pre-certifications, tracks pre-authorizations and maintains referrals. 
• Enters benefit and authorization information into EPIC.  
• Initiates peer-to-peer submissions and works closely with clinical counterparts to collect requested information.
• Obtains and coordinates completion of out of network waivers.
• Coordinates with UAMS Office of Financial Clearance when appropriate

Professional Performance

• Work effectively in a team environment, coordinating workflows with other team members and ensuring a productive and efficient environment.
• Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements. 
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to CMS, Joint Commission, EMTALA, and OSHA.
• Demonstrates a high level of integrity and innovative thinking and actively contributes to the success of the organization.

Other duties as assigned

Salary Information:

Level I $17.50 ($36,400)

Required Documents to Apply:

List of three Professional References (name, email, business title), Proof of Veteran Status, Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact  for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site   

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:
Frequent Physical Activity:
Occasional Physical Activity:
Benefits Eligible:Yes

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