Project & Quality Assistant - Behavioral Health Admin

Overview

To serve as a quality and process improvement resource in Trillium Place facilities while providing advanced, diversified and technical expertise necessary to support the Trillium Place administrative and support team projects, tasks and duties.
Qualifications

Work Experience: 1+ years as an executive assistant.   Other Requirements Writes, reads, comprehends and speaks fluent English. Basic computer knowledge using word processing, spreadsheet, email, and web browser. Multicultural sensitivity Critical thinking skills using independent judgment in making decisions. Advanced reading, writing and oral skills Ability to utilize PC including, basic elements of Windows environment, keyboarding, work with mouse, and perform basic computer tasks with instruction.
Responsibilities

Develops and maintains processes and systems that support the activities of Trillium Place Services.

• Finds needed data from internal and conventional public sources and uses acquired data effectively
• Obtains benchmark data as needed
• Efficiently conducts internet searches as identified
• Performs analysis with minimal direction, elicits appropriate input identifying statistical tools and techniques that will help better display and show analysis of the data
• Approaches problems with systematic and critical thinking; identifies the implications of the analysis and communicates potential impact and offers recommendations/solutions that assist with projects
• Continually identifies data that needs to be gathered and improved mechanisms for reporting data
• Assists in data tracking and reporting; supports department databases and keeps them current
• Assists in tracking department variances

Provides clerical support in a timely and efficient manner.

• Communicates effectively with other staff throughout Carle Health
• Shows good judgment in the screening process, getting priority messages to intended parties in a timely manner
• Demonstrates resourcefulness in resolving issues or inquiries; does so in an independent manner
• Proactively anticipates needs, both defined and undefined, to enhance/improve workflow and effective communication
• Demonstrates a well-developed ability to effectively communicate with a wide range of people
• Organizes and completes assignments independently and in an efficient and timely manner, while maintaining utmost confidentiality
• Multi-tasks and works under pressure with many interruptions; completes projects or work tasks successfully and meets timelines
• Composes letters, memos and reports, ensuring professional looking, accurate and grammatically correct finished documents
• Proofreads documents and makes suggestions for revisions
• Maintains complete, easy to retrieve files with information that is readily accessible; regularly updates and deletes files
• Ensures mail is distributed in a timely manner; prioritizes mail and routes accordingly
• Makes travel arrangements as requested; completes travel vouchers and submits for reimbursement
• Keeps space organized, orders supplies as needed, and provides for back-up of materials when gone
• Assists with updating Policies & Procedures manual
• Illinois State Notary

Maintains quality improvement and project documentation

• Ability to understand data and provide for analysis.
• Collects and reports data for regulatory needs, quality improvements and projects.
• Ensure accurate documentation
• Collaborates with staff to ensure documentation is collected accurately, timely and consistently.
• Assists in agenda preparation for project meetings; organizes and distributes meeting materials prior to meetings
• Attends meetings as needed, taking thorough, concise and accurate notes
• Transcribes minutes using the proper format and disseminates minutes to the appropriate parties in a timely manner
• Creates flowcharts, DMAIC six sigma projects and quality reports
• Assists in preparation of content and look of presentations

Demonstrates technological knowledge

• Demonstrates proficiency in computer software and maintains strong knowledge of the latest technology in computer software (including, but not limited to: Power Point, Excel, Word, Access, Publisher, Outlook, Visio)
• Serves as a resource to clerical support staff and others on the use of various software functions; provides training and shares knowledge/expertise to others
• Develops new skills that improve the quality and efficiency of job duties
• Creates professional, creative Power Point presentations for various internal and external audiences
• Routinely generates and distributes department reports

Assists with compliance functions

• Assists with performing internal inspections and audits to comply with:
  - The Joint Commission
  - Illinois DHS, Division of Mental Health
  - Illinois DHS, Division of Substance Use, Prevention & Recovery
  - CLIA
  - Federal Probation
  - Fire Marshal
• Responsibility to monitor Environment of Care and Emergency Management indicators for all community-based programs
• Assists with preparation and follow-up plans of correction for external audits
• Responsible to monitor and report on RL Solution data for all community-based programs
• Responsible to monitor training and notify leaders regarding team member compliance with training
• Responsible to complete Environmental Risk Assessment across all community-based programs

Trainer Responsibilities

• CPI Trainer for Carle Health
• RQI Superuser (responsible to assist team members with completing CPR training)
• LMS Unit Department Educator - responsible to enroll and unenroll team members in training sessions
• N95 Fit Tester for community-based programs

About Us

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information:

Compensation and Benefits

The compensation range for this position is $17.91per hour - $29.01per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.

Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit

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