Operations Manager

Benefits:

• 401(k)
• 401(k) matching
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Job Title: Operations Manager - Roofing

Department: Multifamily Roofing Division

Reports To: General Manager

Job Type: Full-Time

About Lemus Construction

Lemus Construction is a trusted leader in roofing and exterior remodeling for multifamily, HOA, and commercial properties. With over 25 years of experience, we specialize in delivering high-quality, large-scale roofing and exterior remodeling projects, often exceeding $5 million in value. Our reputation is built on craftsmanship, reliability, and long-standing partnerships with property managers, engineers, and community associations.

Position Summary

We are seeking a results-driven Roofing Operations Manager to lead and oversee all aspects of our multifamily shingle roofing projects with budgets ranging from $100k-$5m+. This key leadership role ensures projects are executed safely, efficiently, on time, and within budget, while upholding the highest quality standards. The ideal candidate is a strong communicator with proven experience managing multiple project managers and field crews while coordinating with internal teams, suppliers, and customers.

Key Responsibilities

Operation & Project Management

• Plan, schedule, and coordinate all roofing projects from initiation to completion
• Oversee job setup including materials procurement, crew assignments, and logistics
• Monitor project progress and proactively address delays or challenges
• Conduct regular site visits to assess workmanship and ensure quality and safety standards are met
• Track timelines, budgets, and performance metrics; provide progress reports as needed

Crew & Staff Leadership

• Recruit, train, and supervise roofing crews and field personnel in collaboration with the General Manager
• Conduct performance evaluations and promote accountability across safety, quality, and productivity
• Lead regular safety and production meetings
• Support crews with troubleshooting and complex project execution

Customer & Stakeholder Relations

• Serve as the primary contact for escalations from homeowners, HOAs, and property managers
• Provide timely updates, manage expectations, and resolve concerns throughout the project lifecycle
• Oversee warranty and punch list work as required to ensure satisfaction

Materials & Equipment Management

• Lead scheduling of material deliveries, dumpsters, equipment, and site access.
• Coordinate logistics with suppliers, internal teams, and property managers to ensure smooth job flow.
• Track material usage and inventory to avoid delays and reduce waste.
• Ensure crews have access to all necessary tools, equipment, and resources for daily production.

Compliance & Safety

• Enforce OSHA regulations and internal safety protocols
• Conduct jobsite safety inspections and participate in regular toolbox talks.
• Maintain accurate documentation for inspections, insurance, and regulatory compliance
• Ensure crews use proper PPE and follow safety procedures at all times
• Promptly report and document any accidents, incidents, or safety hazards.

Internal Coordination & Buildertrend Management

• Work with the Production Manager in building out jobs in Buildertrend: Create and publish project schedules, Enter scope-specific milestones and workflows, Submit purchase orders for materials and subcontractors, Monitor progress updates, field photos, and job communication logs
• Assist with procurement tracking and vendor coordination for long lead-time items.
• Collaborate with internal teams (Permits, Inspections, & Customer Service) to support smooth project setup and closeout.

Qualifications

Required:

• Extensive experience in roofing, construction project management, or field supervision
• Strong knowledge of asphalt shingle roofing systems (installation and inspection)
• Proven ability to lead multiple crews and manage complex jobsite logistics
• Strong organizational, problem-solving, and communication skills
• Valid driver's license and clean driving record
• Ability to work at heights and in various weather conditions
• Hands-on, field-oriented leadership style with a desire to grow into a divisional leadership role
• Comfortable working at heights, including climbing ladders and accessing slope roofs as part of daily duties

Preferred:

• Bilingual – Fluent in both English and Spanish (highly preferred)
• Experience in multifamily and/or HOA roofing projects
• OSHA 10 or OSHA 30 certification
• Familiarity with Buildertrend or similar construction CRMs
• Experience working with property managers, engineers, and HOAs

Key Competencies

• Team leadership and project management coordination
• Clear, professional communication (verbal and written)
• Ownership mentality with strong follow-through
• Ability to manage time-sensitive operations under pressure
• High attention to detail, especially around safety and quality

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to SRS - Toolbelt.