Program and Operations Specialist

1 week ago

Pleasant Grove, Utah, United States doTERRA International LLC Full time

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.

Job Description:

Full-time position working on-site in Pleasant Grove as part of the dōTERRA Healing Hands Foundation. This person will support foundation operations, program coordination, partner communications, and event logistics. They will help manage timelines, projects, data, relationships, and internal processes that ensure smooth delivery of global impact initiatives. This role requires strong organization, communication, and the ability to collaborate cross-functionally.

Shift: Monday to Friday (standard business hours)

Job Responsibilities:

Internal Operations and Workflow Support

  • Maintain and manage project timelines, shared calendars, and deliverable tracking

  • Coordinate administrative processes, team meeting follow-ups, and task momentum

  • Support team scheduling, cross-department communication, and documentation management

  • Manage inventory, fulfillment, and organization of foundation swag, supplies, and event materials

  • Identify and implement process improvements to enhance team efficiency

Program and Service Project Management

  • Collect impact data, metrics, imagery, and storytelling assets from partners

  • Organize systems for tracking, archiving, and reporting impact data

  • Manage program and partnership tracking to ensure timelines, reporting, and compliance are met

  • Conduct due diligence and assist in evaluating new partnership opportunities

  • Coordinate service projects from planning to completion, including logistics, communication, and on-site execution

Event and Campaign Coordination

  • Plan and execute foundation events such as fundraisers, volunteer activities, internal activations, and convention involvement

  • Coordinate logistics for conferences, field visits, partner events, and donor experiences

  • Support major campaigns (e.g., Giving Tuesday, product/LTO campaigns) by aligning timelines, assets, and deliverables

  • Serve as the point person for vendors, venues, and cross-team coordination

Fundraising and International Market Engagement

  • Support development of fundraising strategies and giving initiatives

  • Collaborate with international markets to strengthen project delivery and engagement

  • Track and report international market successes, outcomes, and impact stories

  • Provide strategic support for international donor engagement and market-specific needs

Job Qualifications:

  • Bachelor's degree in communications, business, nonprofit management, or related field (or equivalent experience)

  • 3+ years of experience in program coordination, operations, or project management (nonprofit/CSR preferred)

  • Strong organizational skills with proven ability to manage multiple projects and deadlines

  • Experience with project management tools, CRM systems, Asana, and Microsoft Office Suite

  • Strong written and verbal communication skills

  • Ability to work independently and collaboratively in a fast-paced environment

  • Experience in event planning, logistics coordination, and partner relationship management

  • Emotionally intelligent, adaptable, and able to build trust with partners and teams

  • Passion for the dōTERRA Healing Hands mission and global impact initiatives

doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

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