Shelter Advocate

Work site: Family Crisis Center – Stevens Point, WI

Start Date: As soon as possible

Starting Pay: $20.93-$23.07 per hour, depending on experience

Benefits: 401K (6% match)

Status: Part-time, 24.75 hours per week, as needed position

Duties:

• Maintain a safe shelter, ensuring building is secure, and sanitary at all times, addressing concerns when on duty.
• Evaluate crisis situations, provide emotional support, coordinate transportation as appropriate, assess needs and barriers assessments to provide resources for those experiencing domestic abuse or sexual assault and at-risk youth in person or via the 24/7 crisis line.
• Provide trauma informed and strengths-based support and advocacy for victims of violence and sexual assault including assistance with restraining orders, crime victim compensations, safety planning, facilitation of assessing other necessary resources.
• Provide accompaniment and advocacy for SAVS/SANE.
• Provide support to youth in crisis and their parents/guardians, via walk-in or crisis line or those in shelter. Responsible for the provision of mediation services designed to de-escalate tensions between the youth and parent/guardian to better equip them to manage future conflicts.
• Organize and implement component work (support group, support services, activities, specialized advocacy services). May include follow ups, program promotion, topic discussion, obtaining participant feedback, and monthly reporting of activities. Specialized advocacy services will include maintaining knowledge of legal, housing, employment, education, children's, youth at risk and other support services and assisting clients with appropriate resources.
• Collaborate with colleagues to ensure proper shift coverage, while providing support and guidance to new staff in training, volunteers, or interns as needed.
• Must acquire 15 hours of training specific to youth-related issues per calendar year.
• Assist with fundraising activities and the development of grant applications and reports, as directed.
• Responsible for following all program, organizational, administrative and fiscal requirements, policies and procedures to include reporting, donations tracking and the utilization of resources, accurately and timely.

Minimum Qualifications:

• BS/BA in psychology, social work, human services or related degree and one year of relatable work or work considered preparatory, leading to a working knowledge of crisis intervention/youth/domestic violence/sexual assault services. OR
• Associate's degree in related field and three years of the same work or work considered preparatory, leading to a working knowledge of crisis intervention/youth/domestic violence/sexual assault services. OR
• High School Diploma and 5 years of relatable work or work considered preparatory, leading to a working knowledge of crisis intervention/youth/domestic violence/sexual assault services.

This position is for 3 overnight shifts, 10:15p-6:30a. Overtime shift receives $1 shift differential in addition to wage. Candidate will receive extensive training to prepare for this role and have the opportunity to work up to 40 hours/week during the training period. Candidate will collaborate with other Advocates to ensure 24/7 Shelter Coverage needs are met.

Deadline to submit resume & cover letter: Monday October 27, 2025

CAP Services is an Equal Opportunity Employer

Job Type: Part-time

Pay: $ $23.07 per hour

Benefits:

• 401(k) 6% Match

Work Location: In person