Information and Technology Trainer

5 days ago


Rochester, New York, United States Lewis Services | 100% Employee-Owned Full time $69,000 - $77,500 per year

Join a Company That Grows People
At Lewis, we're not just trimming trees — we're building a future. As the second-largest utility vegetation management company in North America and a proud employee-owned business, we believe every person on our team matters. When you join Lewis, you're not just taking a job — you're investing in your future.

Why You'll Love It Here

  • Experience the great outdoors while working in nature, not stuck behind a desk
  • Elevate your career with us — we prioritize training and internal promotions
  • Join a vibrant team that champions safety, values your feedback, and fosters a strong sense of camaraderie
  • Shape your future with us through our fantastic Employee Stock Ownership Plan (ESOP)

Responsibilities
What You'll Do as an Information & Technology Trainer
As an
Information & Technology Trainer
at Lewis Services, you'll:

  • Conduct training sessions, workshops, and presentations on technology and software topics, both in-person and virtually
  • Evaluate the impact of training programs and provide feedback to partnering departments to improve training retention
  • Deliver specialized training on platforms such as the LMS, Microsoft Office, EHS Insights, Tiempo, and other systems as required
  • Adapt training methods and materials to meet different learning styles and organizational needs
  • Mentor and support employees as they apply new skills, serving as a go-to technology expert and field resource
  • Facilitate practical, hands-on training and demonstrations in real-world settings
  • Visit divisions across the company footprint to build relationships and ensure consistent adoption of technology tools
  • Partner with corporate departments to learn new systems and roll out training initiatives
  • Assist with implementing additional training programs related to tree care, spray, or other safety topics as needed
  • Participate in continuous improvement and professional development through certifications, classes, and conferences

Qualifications
What You Bring

  • Strong knowledge and experience with technology and software used in the field environment
  • Demonstrated ability to effectively communicate, present, and assess learning outcomes
  • Excellent interpersonal skills with the ability to collaborate cross-functionally across departments
  • Proven organizational skills with attention to detail and ability to manage multiple training projects
  • Adaptability and critical-thinking skills to adjust training approaches to diverse environments
  • Working knowledge of technology platforms commonly used by utility companies for tree care
  • Problem-solving mindset and self-motivation when operating with limited field resources
  • Willingness to travel within the company footprint

Preferred

  • Associate's, Bachelor's, or equivalent certification in a related field (or ability to obtain within one year of hire)
  • Bilingual (Spanish – written and spoken)

Physical Demands
Ability To

  • Sit, stand, walk, reach, and perform repetitive keystrokes regularly
  • Occasionally stoop, kneel, crouch, crawl, climb stairs, and lift/move up to 25 lbs.
  • Travel regularly, including overnight stays via ground or air

Continuously – Sitting, communicating, using computers

Frequently – Walking, driving

Occasionally – Climbing, lifting, kneeling

Rarely – Exposure to hazardous materials

Never – Confined spaces

Environmental Conditions
Regularly – Office environment

Occasionally – Outdoor exposure, temperature extremes

Rarely – Hazardous materials, air quality issues

Never – Confined spaces

Comments:
PPE required per OSHA and ANSI standards. Travel is a regular part of the role.

Tools & Equipment
Equipment May Include

  • Computers, phones, tablets, scanners, and copiers
  • Software training platforms and instructional tools
  • Fleet and field-based technology used in operational settings

What We Offer
Non-Union Benefits

  • Competitive pay $69,000 - $77,500
  • Employee Stock Ownership Plan (ESOP)
  • Paid training and certifications
  • Health, dental, vision & HSA options
  • 401(k) +
  • Paid time off and Employee Assistance Program (EAP)

Our DEI Commitment
Our commitment to
Diversity, Equity, and Inclusion (DEI)
is key to the success of our business. We respect the differences among us, and we leverage those differences to create an environment where all employees feel welcome and fairly treated.

Lewis Tree Service is an equal employment opportunity employer committed to providing equal opportunity for both applicants and employees. We prohibit unlawful discrimination or harassment of employees and applicants based on any protected characteristic under federal, state, or local laws.



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