Servicenow Pre-Sales Solution Architect
4 days ago
Join a Global Leader in Workforce Solutions – Net2Source Inc.
Who We Are
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.
**Role Name: Servicenow Pre-Sales Solution Architect
Location: Dallas, TX (Onsite)
Duration: 12+ Months
Job Description:**
We are seeking a Pre-Sales Solution Architect with deep expertise in ServiceNow tjoin our team. This role is critical in driving customer success by shaping solutions that align with business outcomes and demonstrating the value of the ServiceNow platform. You will partner with sales teams, tdesign innovative solutions that solve complex business challenges.
Key Responsibilities
Solution Design & Architecture
- Lead discovery sessions with customers tunderstand business needs, pain points, and desired outcomes.
- Translate requirements intscalable ServiceNow solutions leveraging best practices and platform capabilities.
- Create high-level architecture diagrams, solution proposals, and value-based presentations.
- Understanding of enterprise architecture, SaaS platforms, and ITIL processes.
- Understanding of ServiceNow leading practices (CTA or CMA preferred)
Pre-Sales Engagement
- Collaborate with account executives and delivery teams during the sales cycle tposition ServiceNow solutions effectively.
- Articulate the business value of ServiceNow solutions tboth technical and executive stakeholders.
- Identify and document risks and mitigations, exclusions, assumptions, and customer dependencies within solution proposal and RAID logs.
- Create solution proposals with approach tthe solution/delivery, deliverables, payment milestones, timelines, scope/out-of-scope, volume metrics, strategic roadmap, etc.
- Experience working with various pricing structures (Fixed, T&M, Rate Cards, etc.)
- Advising the customer of our credibility tdeliver the solution, highlighting company and delivery accreditations, certifications, and historical case studies.
- Ability tweave in non-technical items such as target operating models/ service delivery models, capability heatmaps, organization change management and adoption, UX/UI and journey mappings.
- Ability tmap customer's vision treal business outcomes that map tServiceNow capabilities with key success metrics
- Experience writing statement of works and tracking until signature.
- Conducting sales tdelivery handover, where your solution, SOW, RAID log, etc. is handed over tdelivery teams tdeliver the services.
- Experience working with sales and market unit leaders tdefine sales and pricing strategies.
- Experience drafting resourcing plans, allocations, and costs using a diverse geo-locations and skill sets.
- Ability tmap business requirements ttechnical solutions and articulate ROI.
- Experience responding tRFPs (providing questions, answering 100+ questions, crafting a solution and approach, crafting pricing strategy, and SOW in very aggressive timelines (sometimes only a few days).
- Experience "selling" our capabilities (cold walk in with customer with nintel).
- Working with export control and legal taddress security concerns and sensitivity of the proposed solution.
- Can perform these activities above independently.
Thought Leadership
- Stay current on ServiceNow product releases, industry trends, and competitive landscape.
- Advise customers on platform governance, data quality, integrations, and roadmap planning.
Contribute tinternal knowledge sharing and
Why Join Us?
As a Platform Solution Architect, you'll be at the forefront of shaping next-generation CSM solutions. You'll work closely with global pre-sales, delivery, and client teams to build robust, cost-effective, and competitive architectures that drive business value and customer satisfaction.?
Why Work With Us?
We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.
Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.
Awards & Recognition
• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1
Ready to Level Up Your Career?
Click Apply Now and let's make it happen.
Best regards,
Vishwajeet Kumar Verma
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