Assistant Property Manager

POSITION TITLE: ASSISTANT PROPERTY MANAGER

PAY RANGE/GRADE: $50,000 - $60,000/ yr (Commensurate w/experience) / Grade 6

ESSENTIAL FUNCTIONS: The Assistant Property Manager, under the direction of the Property Manager, is responsible for all matters related to occupancy for Bickerdike's leased Section 8 rental apartments including the resident recertification process, tenant collections and subsidy processing, as well as leasing activities. In all instances the Assistant Property Manager will perform in accordance with and be committed to the Bickerdike mission.

The position requires the ability to plan, organize, and execute tasks; analyze information, make informed decisions, use critical thinking and reasoning skills, and monitor and regulate behavior and emotions. A high level of managerial, leadership and customer service skills are required. The employee in this position is regularly required to talk, hear, sit, use hands, reach with hands and arms, stand, walk, climb and lift and/or move up to 30 pounds.

RESPONSIBILITIES:

• Ensure and carry-out all duties related to annual and interim tenant recertifications including, but not limited to: annual home inspections, follow-up inspections in cases of housekeeping violations and or failed inspections and follow-up as necessary in relation to tenant damage noted at annual inspections and file a work order with the maintenance dept.
• Maintain and carry-out the application and leasing process for persons seeking rental housing including, but not limited to: screening applicants for vacant units based on predetermined tenant selection criteria, preparing eligible cases to be presented to the Property Manager, showing apartments, preparing leases and move-ins and maintaining an adequate number of screened and selected cases to ensure maximum occupancy.
• As required and in conjunction with the Property Manager, carry-out duties related to processing of subsidy payments from HUD for the tenant subsidy portion including, but not limited to: ensure the monthly completion and successful transmission of TRACS (Tenant Rental Assistance Certification System) to the proper governmental agencies (e.g., HUD & IHDA); troubleshoot, address and report all errors in TRACS transmissions; maintain a working relationship with representatives from HUD, National Housing Compliance.
• As required and in conjunction with the Property Manager, carry out all duties related to special claims for vacant units including: prepare, submit and follow up special claims for vacant units in accordance with HUD and/or other relevant governmental agencies' procedures, and coordination with Leasing Agent regarding unit move out dates and other relevant information.
• Coordinate and ensure that all paper and electronic documents and records are maintained in accordance with all funder and regulatory requirements including tenant files, rent rolls, annual inspections, required recertification forms, Class 9 forms, etc.
• In conjunction with the Property Manager, carry out all matters related to unit transfers including, but not limited to: maintaining and updating transfer list, resident communication regarding transfer list, ensuring adherence to transfer policy, ensuring that lease additions and transfer files are reviewed by the Property Manager.
• Coordinate and carry-out processing of applications for lease additions to current resident households in accordance with the tenant selection process.
• Oversee and carry-out all duties related to tenant move-outs including, but not limited to: processing of all information, move out inspections, communication with Maintenance Manager and Leasing Manager for unit prep and rent up. Document tenant damage and forward information to appropriate individuals for filing of work order and billing.
• Oversee and report to the Property Manager all tenant and compliance related issues including: non-payment of rent, damages, complaints, and other instances of noncompliance.
• Staff the Tenant Appeals Committee as required.
• Perform other duties and special projects as assigned.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable persons with disabilities. While performing the duties of this job, the physical requirements include (but are not limited to):

• Prolonged periods sitting at a desk and working on a computer; standing and walking, talking and giving tours, and meeting with potential tenants.
• The ability to traverse a variety of properties with stairs and in a variety of weather.
• The ability to operate a vehicle (drive) as well as to work weekends and/or evenings on a needed basis
• The ability to lift and/or move 30 pounds.

QUALIFICATIONS: High school diploma or GED plus 2+ years of related property management experience or an equivalent combination of training and experience. Previous work experience with HUD, LIHTC, Affordable Housing and Section 8 preferred. Must possess or obtain an Illinois Leasing Agent within 90 days of employment. A current driver's license in good standing and auto insurance required. Mut own or have access to a vehicle. Good communication, writing, organizational and interpersonal skills necessary.

REPORTING RELATIONS: Under the direct supervision of the Property Manager. In the absence of this supervisor, shall report to the Regional Property Manager.

POSITION CLASSIFICATION: Exempt

BENEFITS:Bickerdike provides a comprehensive Benefits package that includes:

• Paid Time Off (PTO)
• Paid Holidays
• 401K Matching
• Medical Insurance
• Dental Insurance (HMO/PPO)
• Vision Insurance
• Long-Term and Short-Term Disability

Bickerdike is an Equal Opportunity Employer

Drug Free Workplace