Temp Call Center Representative
4 days ago
We are seeking a friendly, customer-focused Call Center Representative to handle inbound and/or outbound customer calls with professionalism and efficiency. The ideal candidate will be able to communicate effectively, resolve customer issues, and maintain a positive customer experience in a fast-paced environment. This is a contract until March 2026. Responsiibilities:
- Answer incoming customer calls and respond to inquiries regarding products, services, or billing.
- Make outbound calls to follow up on customer inquiries, conduct surveys, or support sales initiatives.
- Resolve customer concerns efficiently and accurately, escalating complex issues to the appropriate department when necessary.
- Maintain up-to-date knowledge of products, services, policies, and procedures.
- Document all interactions accurately in the CRM or call center software.
- Meet or exceed individual and team performance metrics (e.g., call handling time, customer satisfaction).
- Adhere to call scripts, quality standards, and company policies.
- Collaborate with team members and other departments to ensure a seamless customer experience.
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Call Center Representative
1 week ago
Rockville, Maryland, United States FTS Full timeFTS Inc is seeking a call center agent to assist our client's team Our client is located in Rockville, MD, and is rapidly growing their teams This is a contract to hire role, and is in-person with the Rockville team.FTS Inc specializes in recruiting services for Accounting, Finance & Professional Services, Construction, and IT & Engineering because these are...
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Cell Center Representative
22 hours ago
Rockville, Maryland, United States Latitude Full timeAbout the Role: We are seeking a customer-focused Call Center Representative with experience in the banking, credit union, or healthcare industry. The ideal candidate is skilled in handling high-volume inbound and outbound calls, resolving customer inquiries, and delivering exceptional service while maintaining accuracy, confidentiality, and...
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Call Center
6 days ago
Rockville, Maryland, United States IPIC Full timePay Range: $18-$19per hourSpecialist, Guest Assistance - Call CenterThe Specialist, Guest Assistance is responsible for providing professional, seamless, and efficient guest service and resolution to our guest in support of ticket reservation activities, answering inquiries, coordinating guest requests, resolving guest problems, and providing information on...
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Full-time Call Center Agent
18 hours ago
Rockville, Maryland, United States Visionary Ophthalmology Full timeJob Summary: We are seeking a dedicated and customer-focused bilingual Spanish-speaking full-time Call Center Agent to join our ophthalmology practice. This role involves handling incoming and outgoing calls, scheduling appointments, verifying insurance, and providing excellent customer service. The ideal candidate will have experience in a medical office...
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Customer Service Representative
4 days ago
Rockville, Maryland, United States Latitude Full timeWe are seeking a dedicated and personable Customer Service Representative (CSR) to join our call center team. The CSR will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a commitment to delivering...
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Sales Representative
5 days ago
Rockville, Maryland, United States Pure Barre RockvilleTwinbrook Full timePure Barre is the national leader in barre fitness with more than 600 franchise locations in the United States and Canada. Pure Barre provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation and gratitude for ourselves and others, and most of all find...
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Sales Development Representative
22 hours ago
Rockville, Maryland, United States CBIZ Full timeDescription#LI-EC1 #LI-HybridResponsibilitiesPosition DescriptionThe Sales Development Representatives primary objective is to connect, profile, qualify and convert prospects to set-up revenue-producing associates to close sales. Reporting to the B&I Sales Development Manager, the role will pursue a high volume of outbound suspects, primarily sourced through...
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Patient Services Representative
2 days ago
Rockville, Maryland, United States US Fertility Full timeEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building...
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Market Center Manager I
1 day ago
Rockville, Maryland, United States Primis Bank Full timePosition Summary: This position is responsible for the overall performance and management for a market center team to ensure profitability, growth, and sound operation.Essential FunctionsResponsible for leading/managing the market center team, ensuring market center goals are achieved, ensuring excellent customer service, acting as an escalation point for...
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Retail Sales Representative
1 week ago
Rockville, Maryland, United States C.A. Fortune Full timeWho We ArePeople. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. We are committed to living out our values. We are fearless and curious innovators who lead with solutions, empower others, and do the...