Harbourtown Kids Retail Supervisor

10 hours ago

Hilton Head, South Carolina, United States M2S Group Full time $40,000 - $60,000 per year

The Sea Pines Resort is thrilled to announce the opening of Harbourtown Kids in early 2026. Harbourtown Kids will be a brand-new children's boutique located in the heart of Harbour Town. This bright and cheerful shop will feature a thoughtfully curated selection of children's apparel and gifts that celebrate the charm, adventure, and spirit of The Sea Pines Resort. Team members will have the exciting opportunity to be part of the store's grand opening and play a key role in creating memorable shopping experiences for families and their little ones.

Harbourtown Kids is seeking an experienced and motivated Retail Supervisor to join our opening team. The ideal candidate will be an enthusiastic leader who enjoys working with children and families, has a strong background in retail operations, and is passionate about providing exceptional guest service in a fun, family-friendly environment.

Responsibilities:

  • Support the Store Manager in overseeing daily store operations and ensuring smooth, efficient performance.
  • Deliver an exceptional and friendly shopping experience for parents, children, and families.
  • Lead by example in delivering outstanding guest service and fostering a positive team culture.
  • Train, coach, and motivate team members to achieve sales goals and maintain high service standards.
  • Assist in merchandising, inventory management, and maintaining store presentation standards.
  • Monitor product levels and ensure proper stocking, organization, and replenishment of merchandise.
  • Handle guest inquiries and resolve issues in a professional and timely manner.
  • Assist in scheduling, timekeeping, and performance feedback for store associates.
  • Participate in planning and executing store events, promotions, and family activities.

Qualifications:

  • Previous retail supervisory or keyholder experience required; children's retail or hospitality experience a plus.
  • Excellent leadership, communication, and customer service skills.
  • Friendly, patient, and energetic personality with a passion for creating joyful guest experiences.
  • Strong organizational skills, attention to detail, and ability to multitask in a lively environment.
  • Dependable, team-oriented, and proactive in problem-solving and decision-making.

Physical Demands:

  • Frequent standing, walking, bending, and light lifting (up to 25 lbs; occasionally up to 50 lbs).
  • Requires clear communication, visual focus, and use of hands for handling merchandise and displays.
  • Ability to move and organize products throughout the store.

Benefit Privileges:

  • Health, dental, vision, life, and other insurance after a 60-day waiting period for full-time employees.
  • Free unlimited golf rounds for all employees on Atlantic Dunes and Heron Point (cart fee applies).
  • Discounted room rates for employees and family at The Inn & Club at Harbour Town.
  • Discounts on resort apparel, dining, and activities including fitness, tennis, and golf.
  • Special employee events and recognition programs.
  • 401(k) with company match and profit sharing (after eligibility period).
  • Employee referral program.
  • Paid time off and parental leave.
  • Preferred pricing on RBC Heritage tournament tickets.

The Sea Pines Resort is an equal opportunity employer and prohibits discrimination or harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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