Patient Care Coordinator

2 days ago

Arlington, Virginia, United States Mayer Smile Be Bright Full time

Patient Care Coordinator

$23 - $28 per hour (based on experience and productivity)

Schedule: Full-time, 30-40 hours/week, Monday-Friday 8am-5pm, NO WEEKENDS

Location: Arlington, Virginia

Benefits: Health insurance, 401(k) matching, Paid time off, Paid Holidays, In-house dental care, Professional development

Immediate opening available Join our brand new, state-of-the-art Arlington practice with opportunity for practice management advancement.

Why Join Us:

  • Brand new facility with CBCT imaging and digital X-rays
  • Bright, modern office with natural light and high ceilings
  • Ground-floor opportunity to help build a practice from day one
  • Clear path to management roles
  • Professional growth and development support
  • Supportive, collaborative team environment
  • No evenings or weekends

Key Responsibilities:

  • Coordinate patient experience from initial consultation through final appointment
  • Present treatment plans and address patient concerns with clarity and empathy
  • Schedule appointments efficiently to maintain optimal doctor productivity
  • Manage insurance verification, billing, and claims processing
  • Coordinate payment plans and financial arrangements with patients
  • Maintain accurate patient records and treatment documentation
  • Provide excellent customer service via phone, in-person, and digital communication
  • Follow up with patients for appointment confirmations and post-treatment care
  • Collaborate with dental team to ensure proper treatment sequencing
  • Maintain organized, welcoming front office environment

Requirements:

  • Excellent communication and customer service skills
  • Strong organizational abilities with attention to detail
  • Ability to multitask in a fast-paced environment
  • Professional phone etiquette and interpersonal skills
  • Basic understanding of dental terminology and procedures
  • Ability to build rapport and trust with patients quickly
  • Positive, professional attitude and team-player mindset
  • Reliable transportation to Arlington, VA

Preferred:

  • 1-2 years experience in dental front office or patient coordination
  • Knowledge of dental insurance plans and claims processing
  • Experience with dental practice management software (Orix experience a plus)
  • Treatment plan presentation experience

Job Type: Full-time

Pay: $ $28.00 per hour

Expected hours: 30 – 40 per week

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off
  • Professional development assistance

People with a criminal record are encouraged to apply

Application Question(s):

  • Can you reliably commute to the office location?

Education:

  • High school or equivalent (Preferred)

Experience:

  • dental treatment coordination : 2 years (Preferred)

Language:

  • Spanish (Preferred)

Work Location: In person

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