eCommerce Product Solutions Manager-Payments-Vice President

4 days ago

New York, New York, United States JPMorgan Chase Full time

As a leader in solutioning, you collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs. Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies.

Merchant Services is the global payment processing business for JPMorgan Chase & Co processing over $2.2 Trillion in annual transaction volume. Merchant Services is a leading providers of payment, fraud, and data security for companies of all sizes and is engaging in a multi-year international expansion, platform modernization. The candidate is a strategic and analytical leader and is passionate about delivering solutions to clients. The candidate should have experience facilitating and influencing product, sales, and technology transformations. The candidate should possess an understanding of how corporations leverage payments and fintech services to manage and grow their business. 

As a Product Solutions Manager in Merchant Services, eCommerce Payments Products and Solutions, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. 

Job responsibilities

  • Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives
  • Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends
  • Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
  • Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
  • Extensive experience working in a sales cycle and engaging with clients on a regular basis
  • Experience modifying preconfigured solutions to meet complex problems
  • Demonstrated prior experience working in a highly matrixed and complex organization 
  • Experience with, deep knowledge of and passion for eCommerce and retailing including merchandising, logistics, returns, endless-aisle, and/or omnichannel selling (B2C and/or B2B and/or Direct-to-Consumer)
  • Strong sense of ownership, initiative and accountability to join an ambitious fintech environment
  • Strong executive presence, very capable and comfortable communicator, confident in interacting with and presenting to varying levels of colleagues

Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Familiarity with payments, merchant services, merchant acquiring, payment processing, and fintech payments products
  • Experience in strategy consulting a plus
  • MBA degree a plus

FEDERAL DEPOSIT INSURANCE ACT:

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

  • Senior Vice President, Product

    6 days ago

    New York, New York, United States BNY External Career Site Full time $102,000 - $200,000

    SENIOR VICE PRESIDENT, PRODUCT & INNOVATION - CASH, PAYMENTS AND COLLATERALAt BNY, our culture allows us to run our company better and enables our people's growth and success. As a leading global financial services company at the heart of the financial system, we influence nearly 20% of the world's investable assets. Every day, our teams harness data,...

  • Kinexys Digital Payments and Kinexys Liink – Client Solutioning – Vice President

    5 days ago

    New York, New York, United States JPMorgan Chase Full time $120,000 - $200,000 per year

    Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution.As a Customer Success Manager, Vice President in Kinexys Liink, you develop and maintain customer relationships that make our product value propositions a reality. Build and...

  • Payments Business Transformation- Product Strategy-Vice President

    3 days ago

    New York, New York, United States JPMorganChase Full time $1,200,000 - $2,000,000 per year

    Job DescriptionUnleash your expertise in strategy execution by leading project teams to execute their global transformation agenda.As a Strategy & Business Transformation Vice President within Payments, you will manage multiple high-priority strategic projects across J.P. Morgan Payments. You will be responsible for leading project teams, engaging with...

  • eCommerce, Senior Product Associate-Payments

    4 days ago

    New York, New York, United States JPMorgan Chase Full time $120,000 - $180,000 per year

    Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Product Associate in Merchant Services, eCommerce Payments Products and Solutions, you contribute to the team by leveraging your expertise in product...

  • Vice President

    6 days ago

    New York, New York, United States JPMorgan Chase Full time $120,000 - $200,000 per year

    Join a dynamic Chase Branded Cards Go to Market team and play a pivotal role in shaping the future of Chase Branded Cards. As Vice President, Go to Market Lead, you will help bring to market innovative card products, delivering market-leading value to millions of consumers and small businesses.Job Summary  As Vice President, Go to Market Lead for Chase...

  • Product Manager, Vice President

    1 day ago

    New York, New York, United States JPMorgan Chase Full time $120,000 - $250,000 per year

     You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager, Vice President - Global Salesforce CRM in Asset Management, you...

  • Vice President, Product Strategy

    4 days ago

    New York, New York, United States BNY External Career Site Full time $81,000 - $160,000

    Vice President, Product Strategy - Product & Innovation HubAt BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and...

  • Vice President, Product Manager Lead

    4 days ago

    New York, New York, United States hackajob Full time $122,550 - $201,000 per year

    hackajob*is collaborating withJ.P. Morgan*to connect them with exceptional tech professionals for this role.Base Pay/SalaryNew York,NY $122,550.00-$201,000.00Job DescriptionJoin the Product Tooling team to shape how we leverage AI/ML to transform product development and unlock new ways of working at scale. This role is about more than features — it's about...

  • Vice President, Real Estate

    4 days ago

    New York, New York, United States State of New York - Empire State Development, NYS Full time $100,000 - $150,000 per year

    The duties that the incumbent of the vacancy will be expected to perform. Duties Description *Applicants MUST submit a cover letter with resume to be considered.*This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy.*Minorities, women, and individuals with disabilities...

  • Investment Banking Vice President

    5 days ago

    New York, New York, United States Jefferies Financial Group Full time $200,000 - $250,000 per year

    DescriptionGroup Description:Jefferies Global Industrials Group provides a full suite of advisory and capital markets capabilities to clients across a number of sectors, including Automotive, Building Products, Business Services, Chemicals, Diversified Industrials, Electrical Equipment, Engineering & Construction, Industrial and Environmental Services,...