Medical Office Assistant

What You'll Be Doing

Women, Infants and Children (WIC) is a special supplemental nutrition program that is provided by Wake County Public Health and funded by the United States Department of Agriculture. We are currently recruiting for a full time Medical Office Assistant position for the WIC Lab. The WIC Lab staff obtain clients' required height and weight measures and biochemical health information. This information is used for providing health and nutrition evaluation and education for the NC WIC program. WIC Lab staff are expected to work in any of the current and future WIC office locations in Wake County.

Essential Functions Include:

Use standardized weighing and measuring instruments and procedures to weigh and measure all current WIC participants, applicants, and applicable parents per WIC Program Manual policy guidelines

Use the approved analyzer and standardized procedures to perform the required hemoglobin blood test for anemia and Blood Lead per WIC Program guidelines

Enter obtained measures and tests results in the electronic WIC Medical record and plotting on growth charts as needed

Document and maintain supplies for the WIC Lab work stations, clean and sanitize the WIC Lab and equipment and alert supervisors to any malfunctioning lab equipment

Document and maintain adequate inventory of supplies by coordinating supply needs with co-workers

Work close with other WIC program staff to ensure clients are seen in a timely manner and provide information to other staff as needed for the care of the family

Answer incoming calls and inquiries regarding lab results

Complete necessary daily lab reports and cleaning logs

Assist with special projects and duties as requested

Office hours - Mon-Thurs 8:00 am-7:00 pm, Friday 8:00 am-5:15 pm, Saturday 8:00 am-2:00 pm. Staff works 1 or 2 evenings per week and 1 or 2 Saturdays per month with one day off during the week.

About Our Team

At the heart of the Wake County Public Health department is a dedicated team of professionals committed to protecting and improving the health of our community. We bring together expertise in communicable disease control, environmental health, health education, school health, clinical services, and population health to deliver responsive and equitable services. With a shared mission of promoting wellness, preventing disease, and ensuring access to essential services, we work collaboratively with partners and residents to build a healthier, more resilient community for all of Wake County.

The Basics (Required Education and Experience)

High School Diploma or GED

One year of experience working with children and infants in a fast-paced environment

Equivalent education and experience are accepted

Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

Experience working with WIC program

Experience working with children and infants

Proficient in Microsoft Excel

Basic Spanish language skills

Previous experience working in a fast paced environment

How Will We Know You're 'The One'?

Is comfortable working with pregnant women, new mothers, infant, children and caregivers

Desires to work with the public

Excellent customer service skills

Excellent interpersonal skills, both oral and written communication

Values Diversity

Ability to use Microsoft Excel and electronic medical record systems

Comfortable working in a fast paced work environment and long shifts

About This Position

Location: HSC Sunnybrook Raleigh, NC 27610

Employment Type: Regular

Work Schedule: 40 hr work week hours: Mon-Fri 8:30-5:15, 2 eve/wk until 7:00 PM, & 1 Sat per month 8:30-2:00

Hiring Range:

Market Range:

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 11/4/2025