Health Center Director

Job Details
Job Location:    Desert Cove - Phoenix, AZ
Position Type:    Full Time
Education Level:    Master's Degree
Salary Range:    $ $ Salary
Travel Percentage:    In-Office
Job Shift:    Day Shift
Job Category:    Behavioral Health/Social Work

Description

Health Center Director – SMI & Integrated Care

Lead with Heart. Empower with Clarity. 

At Terros Health, we believe leadership is about connection, clarity, and courage — not just compliance.

We're looking for a Health Center Director who knows that leading integrated care isn't about paperwork or productivity alone, it's about people.

Someone who understands the complexity of the SMI population, knows their way around Arizona's RBHA system, and can inspire a team that blends behavioral health and primary care into true whole-person care.

If you've ever said, "I want to make systems work better for the people they serve," this is your kind of role.

Federally Qualified Health Center (FQHC) – Desert Cove, Phoenix

Monday–Friday, 8–5 | Full-time, on-site

Salary: $86K–$93K + Sign-on Bonus + Full Benefits

Lead a multidisciplinary team rooted in Hope, Health & Healing

This isn't just a leadership job; it's a chance to shape the culture and outcomes of an integrated care model that's changing lives every day.

HOPE  ~  HEALTH  ~  HEALING

Terros Health is hiring a Health Center Director for our Desert Cove Health Center location in Phoenix.

Near I-17 / Peoria

Full-Time: 40 hours/week

Master's Degree in Behavioral Health, Healthcare Administration or Public Health

3+ years of supervisory experience required

5+ years of integrated care or FQHC experience required

RBHA experience

Salary Range: Starting at $86K;  Licensed Clinician:  $90K+ Depending on Years of Experience and Licensure (associate vs independent) 

*Sign On Bonus:  $3K = Associate Licensed  $5K = Independent Licensed

Additional Language Differential Pay Available: Spanish, Vietnamese, Korean, Arabic, Farsi, Swahili or ASL:

$2/hour for BH licensed individuals (Approximately $4160 Annually) 

*New Hires Only

The Health Center Director is to inspire change for life in the patients served in accordance with Terros Health's values of hope, health, and healing in an outpatient integrated care setting.

Duties include, but not limited to:

• Serves as the administrative supervisor of a Federally Qualified Health Center working with individuals seeking outpatient care for both behavioral health and physical health conditions.
• Provides oversight and supervision, training and mentoring for direct and non-direct reports providing services to patients in the care of Terros Health.
• Evaluates patient care, and promotes an environment of compassionate, high quality service to enrolled individuals.
• Creates an environment that promotes an outstanding, patient-focused, healthcare experience.
• Supervises operational activities ensuring program services are provided in accordance with policies and procedures, local and federal laws, licensure, contract requirements and CARF accreditation standards.
• Embraces the recovery philosophy and promotes a safe recovery environment for patients.
• Directly supervises Clinical Site Managers, as well as other staff at their respective site(s).
• Serve as a subject matter expert for Terros Health in a specific area of expertise, which may include treatment for patients with criminal justice involvement; treatment for substance use disorders; suicide risk assessment and prevention; integrated health care/primary care/FQHC care models; and other evidence-based practices. 
• Responsible for overseeing all structure and program operations for the Health Center, including operations for behavioral health and substance use treatment services, primary care, practice management, and ancillary services.
• Holds regular staff meetings with service lines and coordinates staffings for difficult cases. Ensures Clinical Site Manager provides clinical oversight and clinical supervision per Arizona licensure regulations
• Administratively supervises assigned staff and assures their professional development through continuing education, training, and leadership development activities
• Responsible for ensuring staff meet minimum production requirements, as set forth by Terros Health leadership, including same day documentation, and billable service hours.
• Ensures that site staff are providing effective and appropriate coordination of care to internal and external provider agencies, state entities, or other stakeholders (e.g. probation officers, advocates, family member, hospital staff, jail staff, case management team, etc.) as needed.
• Serves as liaison among internal departments, including informatics, service excellence, revenue cycle, human resources, and other clinical programs
• Collaborates effectively with clinical and medical leadership and service lines. Works collaboratively to ensure the overall improvement of the quality of clinical service delivery to patients served at Terros Health. This includes participation in facilitation of training opportunities for Terros Health staff as a whole.
• Effectively uses clinical and financial data to initiate performance improvement activities to assist individual clinicians and/or teams to deliver excellent integrated health care. This includes reviewing financial reports, productivity reports, and other reporting mechanisms supplied through Terros Health

Offering a highly competitive compensation and comprehensive benefits package. 

Benefits & Wellness

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Floating Holiday each calendar year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Tuition discounts with GCU and The University of Phoenix
• Working Advantage - Employee perks and discounts
  • Gym memberships
  • Car rentals
  • Flights, hotels, movies and more
• Bilingual pay differential

Qualifications

• Must have a master's degree in behavioral health, health care administration, public health, or related field
• Arizona Behavioral Health Licensed Professional preferred
• Must have at least 5 years of experience in integrated health care or in a Federally Qualified Health Center
• Must have at least 3 years of experience in a leadership role
• Experience with medical and/or behavioral health documentation and billing standards
• Experience working with physicians, medical leadership, practice managers, and/or clinicians
• Proficient using computer-based systems including electronic health records (NextGen preferred), Microsoft Outlook, and other Microsoft Office products
• Must have valid Arizona driver's license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health's driving policy
• Must pass a TB Test and Drug Screen
• Background Check Required

---