Pharmacy Technician II, Front End Mail Operations

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

This is an exciting opportunity for Pharmacy Technicians to excel in a complex, team-oriented environment while having the opportunity to develop and strengthen technical skills and pharmacology knowledge while working from home. The Non-Clinical Divert technician is responsible for screening orders, specializing in research, review and entry of prescription overrides. Basic knowledge and understanding of a pharmacy workflow, efficient using a computer and keyboard, strong problem solving skills and the ability to think globally is key to your success. You will be essential to ensure patients receive their correct prescriptions in a timely manner and directing questionable prescriptions to the prescriber for clarification. We require our pharmacy technicians to think outside the box and get creative To help support growth and development, technicians may be asked to perform other pharmacy functions as required. You will be expected to meet specified production and quality standards as defined by the management team.

As part of the team, you will have an important, uniquely rewarding role putting your skills and experiences to work in a closed-door practice setting. The position is a work from home with training to be completed virtually. Hours vary per state operating hours, shifts are Monday to Friday with rotating Saturdays (subject to change). Overtime/extended work weeks will be required when needed. We offer a comprehensive benefits package which includes medical, dental, vision insurance, 401k, and a wide-ranging list of supplemental benefits and discount programs. As well as vacation and sick time, paid holidays, tuition reimbursement, employee discounted stock purchase program, and more.

Required Qualifications

• Candidates must reside in the state of Florida, Illinois, Pennsylvania, or Texas.

• Pharmacy Technician license in compliance with applicable state law where applicant resides:

• Pennsylvania requires an active national Pharmacy Technician certification.

• Texas requires an active state technician license.
• Florida requires an active state technician license.
• Illinois require active state technician license AND national certification (must be marked certified on state Illinois license).
• Minimum of 6 months related pharmacy technician experience.
• Excellent written and oral communication and interpersonal skills.
• A secure room free from noise and distractions, with a closing door and ergonomic-friendly work area (i.e., desk, chair).
• Must have your own internet provider that can support the virtual working environment.
• Direct/hardwired internet connection to a modem/router within 10 feet of your computer and a minimum speed of 25 mbs download and 3 mbs upload. WiFi and satellite are not permitted.
• Data Entry experience
• Knowledge of Microsoft applications (Outlook, Word, Excel, Teams, PowerPoint)
• Strong attention to detail while multitasking through various programs.
• Adept at reading and interpreting prescription terminology and medications.

Preferred Qualifications

• Pennsylvania requires active pursuit of the state technician license.
• Previous mail order or retail pharmacy experience.
• Rapid keyboarding skills while maintaining 100% accuracy.
• Ability to read, analyze, and interpret standard operating procedures.
• Able to understand and interpret Latin symbols commonly used on prescriptions medications and able to write routing correspondence.
• Recognizing, identifying, and having general knowledge of commonly used generic drugs.
• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This includes the ability to calculate dosages and day-supply prescriptions.
• Ability to work using computer screens for extended periods of time.
• Proficient in troubleshooting computer issues.

Education

High school diploma or equivalent

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$ $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on: 11/12/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.