UKG Systems Analyst

1 week ago

Philadelphia, Pennsylvania, United States Primary Talent Partners Full time $72,000 per year

Primary Talent Partners has a new contract opening for a 
UKG Systems Analyst
with our telecommunications client remote. This is a 6-month contract with a potential for extension.

Pay:
$ $45.00/hr
; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.

Description:
The UKG Systems Analyst will be a core member of the HRIS team, focusing on the foundational support, maintenance, and configuration of the UKG Pro. This role is designed for an enthusiastic individual with a foundational understanding of Core HR, Payroll & UTM processes and a strong aptitude for technology, providing the opportunity to develop expertise in a leading enterprise system.

Key Responsibilities:

  • System Support and Troubleshooting:
  • Serve as a first-line support contact for end-users on UKG-related issues (e.g., login, navigation, basic timekeeping, or payroll data entry problems).
  • Log, track, and resolve system issues and user requests, escalating complex problems to senior analysts or vendor support as needed.
  • Assist in routine system health checks and data validation activities to ensure accuracy and integrity.
  • Configuration and Maintenance:
  • Perform basic system configuration changes under the direction of a senior analyst, such as updating user profiles, security roles, and organizational structure data.
  • Assist in setting up and testing system changes, including new pay codes, accrual rules, or workflow steps.
  • Reporting and Data Management:
  • Generate and distribute standard reports from the UKG system to support HR, Payroll, and Operations teams.
  • Assist with data imports and exports (e.g., using EIBs or mass update tools) while adhering to data governance standards.
  • Documentation and Training:
  • Maintain and update system configuration documentation and end-user guides.
  • Assist in creating training materials and conducting basic training sessions for new users or on system enhancements.
  • Projects and System Upgrades:
  • Participate in testing phases for system upgrades, patches, and new module implementations.
  • Support assigned project tasks, ensuring timely completion and adherence to requirements.

Qualifications:
Required:

  • 3 years UKG Pro system support experience
  • Strong analytical and problem-solving skills with a high attention to detail.
  • Excellent written and verbal communication skills, with the ability to communicate technical information to non-technical users.
  • A strong desire to learn and develop deep expertise in the UKG platform.
  • Proficiency in Microsoft Office Suite (especially Excel for data analysis).

Core Competencies:

  • Detail-Oriented
  • Strong Customer Service Focus
  • Aptitude for Technology and Systems Thinking
  • Effective Teamwork and Collaboration
  • Ability to Prioritize and Manage Time Effectively

Top Skills:

  • Prior Cognos experience is essential.
  • UKG is preferred but not 100% required.
  • Prior ServiceNow exposure would also be nice, but not needed.

*Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at *

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