Front Desk Receptionist
2 weeks ago
Position Summary:
The Receptionist coordinates general clerical secretarial duties that support the overall mission of the WestCare California and assists facility administrative staff as needed. Essential Job Functions include those listed below.
Essential Job Functions:
- Provides coverage of the front desk/reception area to ensure the security of the facility, log visitors, and sort and distribute incoming mail;
- Greet visitors/clients;
- Daily COVID screening of Gateway staff;
- Process incoming POs/check requests/IT POs, mileage, travel, etc.
- Typing of Directors/Bridge monthly meetings;
- Performs basic clerical and administrative tasks to support the facilitys administration and leadership team;
- Answers and screens incoming phone calls as required, distributing to appropriate personnel as needed;
- Supports facility Executive Administrative Assistant by providing occasional clerical support;
- Embraces and embodies the mission, vision, guiding principles, clinical vision and goals of WestCare California;
- Performs any other duties as assigned.
Essential Qualifications:
Certifications/Licenses:
- Valid drivers license and ability to obtain and maintain WestCares vehicle insurance is required.
Education:
- High School Diploma or equivalent is required.
Experience and Competencies:
- At least one (1) year of clerical, customer service, administrative, or receptionist experience is required;
- Excellent communication skills are required;
- Ability to exercise good judgment and discretion is required;
- Ability to work well in a team environment is required;
- Professional appearance and demeanor is required;
- Strong computer skills to encompass all Microsoft Office applications is highly desired;
- Superior writing skills and a strong attention to detail preferred;
- Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality;
- Professional appearance and demeanor is required;
Working Conditions:
- Work is primarily performed in an office setting; and
- Some outdoor activities may be required.
Essential Physical and Mental Demands of the Job
The employee must be able to perform the following essential duties and activities with or without accommodation:
Physical Demands:
- Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.
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