Retail Manager

4 days ago

New London, Connecticut, United States Paige Full time

We are currently recruiting for an exciting new role of Concessions Manager, to oversee our Womenswear and Menswear concessions in two of the UK's most prestigious department stores - Liberty London & Harvey Nichols. 

The Concessions Manager will play a key role in maintaining and growing the business across both departments, while leading the concession teams, ensuring smooth operational performance, and driving sales through effective management of people, product, and processes.

Key Responsibilities

  • Full responsibility and accountability for the performance of both concessions.
  • Manage and schedule staffing for both store teams, ensuring adequate coverage and productivity.
  • Maintain accurate, up-to-date documentation of sales, stock levels, and sell-through performance.
  • Produce and analyse weekly trade reports, taking proactive action on underperforming categories or SKUs.
  • Work closely with host store partners to strengthen relationships and maximise commercial opportunities.
  • Cross-department working including Buying, Operations & Sales. 
  • Drive daily, weekly, and monthly sales to meet and exceed store targets

The successful candidate will be:

  • An experienced Retail Manager, with a strong track record of driving sales and delivering results.
  • Experienced in working within a department store or concession environment, with a solid understanding of how store operations and expectations.
  • Confident in managing and motivating teams across multiple locations, ensuring consistency and high performance.
  • Commercially aware, with excellent analytical skills to identify opportunities and act on underperformance.
  • Highly organised, with the ability to balance strategic focus and day-to-day operational detail.
  • A strong communicator and relationship builder, able to represent the brand effectively with both internal teams and external partners.

About the Company:

PAIGE, we believe that every choice we've ever made-the big ones, the small ones, the right or the wrong-has led us to this moment. We believe that the best story you can make and share is the one of your own life, and we are passionate about designing pieces that reflect and celebrate it.

From the beginning, our founder & creative director Paige Adams-Geller embraced every moment, aiming to inspire and empower as her story evolved. Her journey began in Los Angeles, where her entrepreneurial spirit took her from working as one of the top fit models in the industry to launching her namesake collection in 2004. Today, she sits at the helm of PAIGE as the only female founder in the denim industry, continuing to challenge convention and infuse her colorful spirit and chic sensibility to every collection she designs.

Our brand first launched in February 2005 in high-end retailers including Intermix, Ron Herman, Bergdorf Goodman and Harvey Nichols. Paige's designs became an instant obsession of consumers, celebrities, and prominent fashion editors. Quickly, we unveiled our men's, petites and maternity ranges - all created with the same commitment to the craft.

As our story continues to evolve, we remain devoted to the details. We only partner with the best wash-houses in the country, which happen to be in our hometown of Los Angeles. Every style we create is wear-tested, and tested again. We are completely obsessed with designing pieces you'll live in-jeans that go from morning to moonlight; the perfect pair that works like a charm, always; pieces to help you stand tall in what you're wearing, and take you exactly where you want to go.

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