Brew Crew
1 week ago
Job Title: Brew Crew
Location: HTeaO Webster, TX
Reports To: Store Manager / Assistant Manager / Owner
FLSA Status: Hourly
Position Summary
At HTeaO Webster, we're all about creating a refreshing experience for every guest from our 25 flavors of fresh-brewed iced tea to our friendly, Texas-style service. The Brew Crew plays a key role in maintaining our high standards of quality, cleanliness, and hospitality. This role requires a positive attitude, teamwork, and a commitment to serving up excellence one cup at a time.
Key Responsibilities
- Greet customers warmly and provide exceptional, friendly service.
- Prepare and serve teas, coffee, and other beverages according to HTeaO recipes and standards.
- Maintain cleanliness and organization of the front counter, prep areas, and dining space.
- Operate POS system and handle cash/credit transactions accurately.
- Restock products, ice, cups, and merchandise as needed.
- Follow all food safety, sanitation, and health procedures.
- Assist in opening and closing duties per company checklist.
- Represent the HTeaO brand with professionalism and enthusiasm.
(Managerial roles, Team Leads)
- Lead, train, and motivate team members to deliver outstanding guest service.
- Oversee daily operations, inventory, and scheduling.
- Track sales and performance metrics to ensure store success.
Qualifications
- High school diploma or GED preferred.
- Prior customer service or food service experience is a plus.
- Excellent communication and teamwork skills.
- Ability to multitask and work in a fast-paced environment.
- Reliable and punctual with strong attention to detail.
- Must be 16 years or older.
( Management roles, Team Leads)
- Minimum 1 year of leadership experience in retail or food service.
- Strong problem-solving and organizational abilities.
- Proficiency with POS and inventory systems.
Work Environment & Physical Requirements
- Ability to stand for long periods and lift up to 30 lbs.
- Frequent bending, reaching, and repetitive motions.
- Flexible availability including weekends and holidays.
Perks
- Complimentary drinks and employee discounts.
- Fun, upbeat work environment with a community-first culture.
- Growth opportunities within the HTeaO family.
Job Type: Part-time
Pay: $9.00 - $11.50 per hour
Expected hours: 15 – 25 per week
Work Location: In person