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Account Clerk II
2 weeks ago
The Virginia Beach Convention Center exists to facilitate successful experiences by offering a full range of high-quality services and amenities for conventions, professional trade shows, consumer shows and community events. The right candidate for this position will be a self-motivated individual who enjoys a challenging work environment and wants to make a difference in our organization. You will be an integral part of a team committed to providing exceptional customer service to our clients.
The salary for this position is $17.67 / Hourly.
Job duties include the following:
• Work with the Account Clerk Supervisor to oversee and train part-time staff in procedures and duties associated with operating Box Office during events
• Provide feedback to be used in performance appraisals of part-time staff
• Operate and maintain computerized ticketing and POS systems
• Accumulate and audit event data used in preparation of event settlement and invoicing
• Prepare and audit complex financial and statistical reports, file and record to ensure an accurate track of information
• Reconcile and prepare bank deposits for daily revenues received in strict accordance with established accounting procedures
• Provide information to other City departments, clients and the general public to ensure that matters pertaining to accounting records are properly relayed
• Resolve customer complaints with tact
• Maintain a high level of customer service to internal and external customers
• Perform a variety of other box office, retail center, exhibitor services and other accounting functions as assigned
• This position requires an individual with the flexibility to work an irregular schedule as events are booked at the convention center and may include some days, nights, weekends and/or holidays
