Client Service Specialist

3 days ago


Chicago, Illinois, United States JCL HR Global Consult Full time

Our client, a leading
Am Law 50 firm
, is seeking a
Client Service Specialist (Legal Secretary)
to join their
Litigation Department
in the Chicago office. This role provides high-level administrative and client support to attorneys, ensuring seamless coordination across legal, financial, and operational functions.

Key Responsibilities

  • Provide comprehensive administrative and client service support to attorneys and clients in a fast-paced litigation environment
  • Maintain an in-office presence to foster collaboration, communication, and responsive client service
  • Coordinate legal and administrative projects, including document preparation, filings, client presentations, billing, and matter management
  • Prepare and proofread complex legal documents, filings, and correspondence; manage materials in the firm's document management system
  • Support the client billing process reviewing bills, managing time entries, processing expenses, and ensuring billing accuracy
  • Collaborate across departments (Finance, Client Services, Practice Support) to ensure tasks are completed accurately and efficiently
  • Organize attorney schedules, meetings, and travel; maintain client and case materials with discretion and attention to detail
  • Demonstrate initiative, adaptability, and teamwork in handling a variety of projects and priorities

Qualifications & Skills

  • 6+ years of legal secretarial experience
    , with a 
    strong litigation background
    (required)
  • Bachelor's degree preferred
  • Advanced proficiency in
    MS Office Suite (Word, Outlook, Excel, PowerPoint)
    and
    document management systems
  • Knowledge of
    court filing procedures
    , legal billing, and timekeeping processes
  • Excellent written and verbal communication, organization, and multitasking skills
  • Proven ability to prioritize, coordinate across teams, and meet tight deadlines in a professional services environment

This is an excellent opportunity for an experienced legal secretary to join a prestigious law firm and contribute to a high-performing litigation team that values excellence, collaboration, and client service.

  • Candidates must have very stable resumes and big law or similar experience to be considered.


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