Current jobs related to Desktop Support Technician - Cleveland, Ohio - Cleveland Metroparks
-
Desktop Support Technician
2 weeks ago
Cleveland, Ohio, United States Cleveland Metroparks Full timeCleveland Metroparks is seeking a Desktop Support Technician to join its Information Technology Services team. This role is essential in ensuring reliable technology across the Park District, providing staff with the tools they need to succeed. The Desktop Support Technician delivers user support, troubleshoots technical issues, and contributes to ongoing...
-
Desktop Support Engineer
2 days ago
Cleveland, Ohio, United States Yochana Full timeJob Title: Desktop Support/Network EngineerLocation: Cleveland, Ohio (Onsite)Job Type: Full TimeYears of Experience: 3-5 YearsJob Summary:We are seeking a skilled Desktop Support/Network Engineer with a minimum of 2-5 years of experience in an enterprise environment. The ideal candidate will have a strong background in diagnosing desktop and laptop issues,...
-
desktop support
2 weeks ago
Cleveland, Ohio, United States Artech Information System Full timeCompany Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution...
-
Desktop Support Specialist
2 days ago
Cleveland, Ohio, United States Maverick Direct Full timeCompany Description Contract Opportunity 2-3mos with possibilities of going longer term Job Description Location: ClevelandRequirements:-3 years' experience minimum-Onsite desktop support-Able to support XP and Windows7 and Mac-Professional appearance and demeanor-Immediate start-8 week duration, M-F, 8-5pm-Provide own cell phonePay commensurate to...
-
Motorcycle Service and Repair Technician
1 week ago
Cleveland, Ohio, United States Motorrad Dealer Technician Full timeThis top quality Motorrad Dealership is growing and looking for talented and motivated Motorcycle Service Technicians, from Entry Level to Experienced to work with. Motorrad Service Technicians are passionate about customer service, take pride in their work, and enjoy being part of a winning team that cares about their employees.This Dealership offers:Pay...
-
desktop support
2 days ago
Cleveland, Ohio, United States Artech Information System Full timeCompany Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution...
-
Help Desk Technician
1 week ago
Cleveland, Ohio, United States BGS Consulting Full timeOur growing and dynamic managed services team is seeking an experienced Help Desk Technician / Analyst to join the team full-time. This role will be responsible for providing prompt, first-line technical support to end-users across multiple client environments, encompassing a diverse set of technology hardware, software, applications, and platforms. This...
-
Help Desk
3 days ago
Cleveland, Ohio, United States Jobs via Dice Full timeDice is the leading career destination for tech experts at every stage of their careers. Our client, Odyssey Information Services, is seeking the following. Apply via Dice todayLocation:Near Cleveland Ohio - On-siteType:Full-Time | Contract-to-HireSchedule:Monday Friday, 8-hour shifts (additional hours and weekends as needed)Travel:Up to 30% for...
-
Cleveland, Ohio, United States Langan Full timeLangan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare systems, colleges/universities, and large infrastructure programs throughout the U.S. and around the world. Our employees collaborate seamlessly among 40+ offices and gain...
-
Pharmacy Technician
2 weeks ago
Cleveland, Ohio, United States Cleveland Clinic Full timeJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation,...
Desktop Support Technician
2 weeks ago
Cleveland Metroparks is seeking a Desktop Support Technician to join its Information Technology Services team. This role is essential in ensuring reliable technology across the Park District, providing staff with the tools they need to succeed. The Desktop Support Technician delivers user support, troubleshoots technical issues, and contributes to ongoing innovation through research and development.
Responsibilities include maintaining system hardware, operating systems, software, and security protocols, as well as managing the technology equipment inventory in alignment with Park District policies. The ideal candidate brings a customer-focused mindset, balancing technical expertise with patience and professionalism to ensure staff receive timely, effective, and dependable technology support throughout the Park District.
Key Responsibilities:
- Provides front-line help desk support via phone, email, and walk-up requests
- Installs, configures, and maintains software including Microsoft Office, Office 365, browsers, and park-specific applications
- Sets up and configures mobile devices such as cell phones and tablets
- Troubleshoots connectivity issues, computer performance problems, and user access concerns
- Manages and prioritizes support tickets, ensuring timely resolution and accurate documentation
- Collaborates with ITS staff on client/server application issues and system upgrades
- Creates documentation for processes and procedures used within ITS
- Participates in a rotating schedule to provide 24/7 emergency phone support up to 4 weeks each year
Education and Experience:
- High School Diploma or GED required
- Vocational or technical training in Computer Technology or related field preferred
- Minimum of three years of experience in IT or help desk support, or equivalent combination of education and experience
Qualifications:
- Valid driver's license
- Problem-solving mindset with the ability to diagnose issues quickly and thoroughly
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities and meet deadlines
- Proficiency in Microsoft Office Suite
- Professional discretion and ability to handle confidential information
- Independent, self-motivated, and collaborative team player
Work Days: Monday - Friday
Application Deadline: Open until filled.
