Guest Services Associate

This position is part-time with the minimum and maximum range of $16.50-$22.17 per hour
Flexible scheduling and weekend availability a must 

WE'RE LOOKING FOR THE COOLEST HUMANS IN TOWN

Come join a team that:

• Focuses on teamwork
• Supports a collaborative environment
• Puts curiosity and great ideas first
• Is dedicated to providing an exceptional guest experience
• Builds community relationships
• Loves food and cooking
• Has fun while working hard

For our Guest Services Associate, it's all about HOSPITALITY They love to connect, serve, listen, and operate in a super busy, high energy part of the store. Our Guest Services team is the heartbeat of the store; you will be working with a super dedicated, skilled, and caring bunch of people whose job is to take the very best care of our guests and to communicate effectively with our entire staff, keeping them up to speed on all issues that guests bring to their attention.

The Ideal Candidate will: 

• Provide outstanding service and hospitality to our guests by answering and fielding all inquiries and issues in a professional, caring, and timely manner
• Communicate effectively with all guests and staff and stay up-to-date on many aspects of the store's operations
• Hold basic Front End operational responsibilities in assisting cashiers with POS functions, counting in and counting down drawers, and making change

Benefits we're proud of

 Incredible Benefits to Support Your Well-Being and Future: 

• Comprehensive Wellness Program – We care about your health and well-being, offering a wellness program that supports your physical and mental health. 
• Generous Paid Time Off 
• Affordable Health Insurance – We cover 75% of your single health insurance premium, leaving you with only 25% to pay—a generous offering to keep you and your family covered. 
• Dental & Vision Insurance – Comprehensive care to keep your smile bright and your vision sharp, all at an affordable rate. 
• Employee Assistance Program (EAP) – We're here for you beyond work, providing support for mental health, personal challenges, and more. For you and anyone in your household. 
• Short-Term Disability Insurance – Peace of mind when you need it most, providing financial support in case of illness or injury. 
• Life Insurance – Financial protection for your loved ones in case of the unexpected. 
• Critical Illness & Accident Insurance – Extra coverage for life's unexpected moments, ensuring you're prepared for any emergency. 
• Flex Spending & Health Spending Accounts – Save money and take control of your healthcare expenses with pre-tax contributions. 
• Employer contributions to Dependent Care FSAs - We understand the high cost of childcare, which is why we offer employer contributions to help ease the burden for our working families 
• Paid Maternity/Paternity Leave – We offer up to 8 weeks of paid leave to support you during important family moments. 
• Generous Employee Discount – Shop and eat healthy with 20% off groceries, 20% off hot bar/salad bar/coffee and juice, 10% off beer, 20% off wine, and 30% off vitamins and supplements. 
• Affordable Transportation – Get half-price bus passes for your commute. 
• 401(k) Plan – We match 100% of the first 3% of your contribution and 50% on the next 2%. Plus, you're 100% vested in our contribution from day one—so your future is set from the start. 
• Income Advance Program – Access quick funds with our partnership with North Country Federal Credit Union, offering a convenient loan program to help you when you need it most. 
• Free Boston Celtics Tickets – Enjoy exciting game nights with free tickets to see the Celtics in action—great seats included 

We're not just about work; we're about creating an environment where you can thrive—professionally and personally. Enjoy these exceptional benefits that support your health, happiness, and financial well-being.   

Healthy Living's Essential Behaviors 

Make Someone's Day

You're here because you're a true 51%er and we want you to bring genuine enthusiasm to work daily. You get that warm, fuzzy, tingly-from-head-to-toe feeling when helping others – staff and guests You see getting to "yes" as a super-fun challenge You readily and freely interact with every guest. There's nothing you like more than seeing guests leave happier than when they arrived. When your teammates are having a tough day, you use positive energy to bring them up. When you smile, everyone smiles.

Move fast and be thorough

You work with a purposeful sense of urgency. You will be trained to achieve excellence in your job to complete tasks quickly, efficiently, and with great skill, and at the same time remembering to look up and connect with each guest. You LOVE getting the job done and doing it well.

Create a team people want to stay on

Your genuine, positive energy contributes to an upbeat, effective team where you and your co-workers thrive and express a desire to stay and to grow together. You treat your teammates with respect and kindness every single day. You offer empathy and an open ear. You bring special skills to the team that are respected by your teammates and in turn you see the value in others' skills and talents.

Show Up

You show up to work. You are fully present for your teammates, our guests, and our trade partners. You're a reliable, invested member of the team. You bring authentic, positive energy to work every day. Deep down you care.

"What can I do?"

The words, "What can I do?" and "How can I help?" fly out of your mouth because you recognize that the collective goal of the team and the store is bigger than the task at hand. You anticipate the needs of your coworkers and the guests and are proactive in helping others.

Come with a solution

You have a keen eye for identifying pain points in our systems, but you always come to the table with a solution to offer. You think outside the box, you're creative in solving problems, and you adapt to change with grace. You always speak up and let us know what you need

Own it

You hold yourself accountable and you're accountable to your teammates. When there is an issue, ask yourself, "What can I do to help fix it?" When there is success, you and your team celebrate The details matter, and you are attentive to all of them.

Seek knowledge

At Heathy Living we love learning and are naturally curious. We love feedback; it is an opportunity to improve ourselves. You reflect deeply on feedback by frequently looking inward and evaluating your own performance at HL. You are personally fulfilled by helping others grow and love taking on new challenges and new opportunities to learn.

If all of this sounds like you, please apply for a position today and begin your career with our mission, vision, and values driven company.

Healthy Living is an equal opportunity employer and we're proud to hire a diverse, inclusive Staff