Planning System Specialist

Planning System Specialist

Headquarters Exempt 60, , Annually)

Benefits

• Join a company committed to making a positive impact in the community
• Receive a competitive salary
• Enjoy comprehensive medical, prescription, dental, and vision coverage starting on your first day
• Earn 4 weeks of paid time off (PTO) each year
• Take advantage of 10 paid holidays annually — plus a floating holiday to celebrate your birthday
• Contribute to our company-sponsored 401(k) retirement plan
• Access supplemental benefits through Unum, including off-the-job accident, critical illness, whole life, and hospital indemnity insurance
• Participate in our wellness program, which includes free health screenings
• Use our Employee Assistance Program (EAP) for confidential support and resources
• Bi-State Development is an eligible employer for the Public Service Loan Forgiveness (PSLF) program
• Get exclusive gym discounts at Club Fitness, The Edge Fitness Clubs, and OneLife Fitness at Ballpark Village
• Work out anytime at one of our nine onsite gyms, available 24/7
• Enjoy free MetroLink and MetroBus access
• Save with discounted cell phone plans

Let us support your well-being and professional growth while making a difference

Job Summary

This position supports the ongoing technical applications of Metro Operations within the Planning and System Development Division, and specifically in the Scheduling Department, by maintaining data and systems of Metro's Planning, Scheduling and Monitoring Systems, to include: the Trapeze FX Scheduling System, Trapeze AVL, Trapeze INFO Agent / Web and COM, Fare box / Smart Card, ongoing intelligent transportation systems (ITS) applications including customer-focused applications of automatic vehicle location (AVL), the Automated Passenger Count System (APC), and their interfaces with other geographic information systems (GIS)-based Systems and Reporting Systems used in the Planning and Systems Development Division. The position provides the analysis of computer system needs, creation of customized applications and coordination of testing and implementation of upgrades, ensuring integrity of interfaces with related systems.

Job Responsibilities

• Works with the Planning Systems Manager to ensure the integrity of extracts from the Trapeze FX Scheduling System to the interfaced systems including the Fare box / Smart Card, APC, CAD/AVL, Hastus (Payroll), Trapeze INFO Agent / Web, Google Transit and Trapeze PASS Systems.
• System Analysis and problem resolution working with agency staff and vendors in support of systems used by Metro Operations.
• Perform upgrades, including testing, installation, training, interfaces and problem resolution for systems used by the Planning and System Development Division.
• Continually evaluate and upgrade system capabilities to fully develop all components of the Scheduling System.
• Maintain the CAD/AVL and APC databases including analysis of on-time performance, running times and passenger loads at trip and stop level.
• Create of trip and stop-level reports and GIS data from the CAD/AVL, APC and Fare box/Smart Card databases.
• Prepare regular reports of ridership and on-time performance.
• Collaborate with Agency staff in the analysis of Customer Service data and Communications Center data.
• Provide in-situ technical expertise to facilitate effective statistical research and analysis of the voluminous data available by providing automation and access to relevant data.
• Communicate effectively with Agency management, union officials and outside parties regarding the design and implementation of transit services.
• Provide subject matter expertise as it relates to explaining schedule related changes to the public, customer service, communications staff and stakeholders.

Knowledge, Skills, and Abilities

Transit Knowledge

Conceptual knowledge of transit needs, problems, constraints, and models that govern public transportation service distribution in the St. Louis region.

Analytical Ability

Must possess the aptitude for mathematics and critical thinking, and the ability to develop skills related to schedule development.

Technical Skills

Knowledge of Information Systems technologies, basic software functionality and logic and system analysis.

Proficiency in computer applications for transit planning and scheduling, including GIS, Tableau, MS Excel and Access, SQL and Oracle databases. Knowledge of Trapeze or similar specialized scheduling software, Application programming, and data scripting language (e.g., C++, Python, R, or SQL) and System Administration required.

Communication Skills

Must possess the aptitude to communicate effectively, both orally and in writing, including establishing and maintaining effective working relationships. Must interact professionally with Agency operations staff, technical personnel, and the public.

Compensation:

60, , Annually)

Employment Type:

Exempt

Location:

Headquarters

Education:

B.A./B.S. required, M.A /M.S. preferred

Urban Planning, Transportation Engineering, Mathematics, Computer Science or related field

Experience:

Three (3) years required.

Transportation Engineering, Urban Planning, Transit Scheduling or related field. Post-graduate education may be considered in lieu of experience.

Certifications & Licenses:

Networking, Database Management, Crystal Reports or other ad-hoc reporting tools desirable.

Equal Employment Opportunity (EEO)

Bi-State Development is proud to be an Equal Opportunity Employer.

Compensation Disclosure

Bi-State Development is committed to ensuring all employees are compensated fairly. The salary range provided reflects our current expectations for this position. However, final base salary or offer may vary depending on several factors, including skills, qualifications, experience, business needs, and budgetary considerations.

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