SharePoint Administration and User Support

SharePoint Administration and User Support

• This will be a hybrid opportunity with 90% of the time available to work offsite
• The contractor is expected to work full-time hours during normal business hours unless otherwise agreed in advance with the contract manager.

VII. Qualifications and Skills Resume must clearly demonstrate the following:

1. Core SharePoint Knowledge

2. Deep understanding of SharePoint Online architecture (sites, site collections, hubs, tenants).

3. Knowledge of Modern vs. Classic experiences.
4. Proficiency in SharePoint lists, libraries, metadata, and content types.
5. Expertise with PowerShell for SharePoint Online (PnP PowerShell, SPO cmdlets).
6. Familiarity with SharePoint Search (indexing, managed properties, query rules). Strong grasp of permissions and sharing models (Azure AD groups, M365 groups, SharePoint groups).

7. Knowledge of Records Management, Retention Policies, and Compliance features.

8. Front-End Development Skills

9. HTML5, CSS3, JavaScript (ES6+).

10. TypeScript (heavily used in modern SharePoint Framework development). Familiarity with React (default UI library for SPFx solutions). Responsive design for intranet and extranet solutions.

11. Debugging and optimization of front-end code in SharePoint Online.

12. SharePoint Framework (SPFx)

13. Strong expertise in SPFx web parts, extensions, and libraries. Knowledge of , NPM/Yarn, Gulp, and Yeoman toolchains.

14. Development of custom components (web parts, command sets, application customizers).
15. Consuming and exposing REST APIs.
16. Integrating with Microsoft Graph API.
17. Packaging, deployment, and versioning of SPFx solutions.

18. Handling Application Lifecycle Management (ALM) in SharePoint Online.

19. Back-End & Integration

20. Knowledge of C#/.NET Core for backend services (Azure Functions, APIs). Proficiency in SharePoint REST API and CSOM/JSOM.

21. Integration with Microsoft Graph API for M365 data.
22. Understanding of Azure Active Directory authentication and OAuth.
23. Knowledge of webhooks, event receivers, and Azure Event Grid.

24. Experience with Power Automate for workflow automation.

25. Microsoft 365 Ecosystem

26. Teams integration (tabs, messaging extensions, SPFx in Teams).

27. Power Platform (Power Apps for custom forms, Power Automate for workflows, Power BI for reporting). Knowledge of OneDrive.
28. Familiarity with Exchange Online and Outlook integration.

29. Understanding of Viva Connections and how SPFx fits into it.

30. Cloud & DevOps Skills

31. Experience with Azure services relevant to SharePoint, including: Azure Functions, Azure Logic Apps, Azure Storage, Azure Key Vault. CI/CD pipelines for SPFx using Azure DevOps or GitHub Actions. Source control with Git. Packaging and deploying SPFx solutions through App Catalogs.

32. Performance monitoring and diagnostics.

33. Security & Compliance

Best practices for SharePoint permission inheritance and breaking.

• Conditional Access Policies with Azure AD.
• Governance of external sharing and guest access.

• Compliance features: eDiscovery, retention labels, sensitivity labels. Security trimming in custom solutions.

• Administration & Governance

Managing site provisioning (PnP templates, site scripts, site designs).

Knowledge of Hub sites and site hierarchy strategy.

Monitoring usage and performance with Microsoft 365 Admin Center reports. Familiarity with third-party governance tools (AvePoint, ShareGate, etc.).

1. Testing & Quality Assurance

2. Unit testing.

3. UI testing.
4. Performance and load testing of solutions.

5. Automated regression testing.

6. Soft Skills & Professional Competencies

7. Strong problem-solving and debugging ability.

8. Ability to gather requirements and translate them into technical solutions.
9. Clear communication with non-technical stakeholders.
10. Documentation and knowledge transfer skills.
11. Commitment to staying current with Microsoft roadmap and community updates.

VIII. Proposal Requirements

• Cover sheet signed by vendor authorized representative and candidates.
• Hourly rate and a total "not to exceed" dollar amount for each candidate submitted in the proposal. The "not to exceed" amount should be calculated for each specific role and candidate combination.
• Resume of proposed candidate demonstrating the following:
• Required qualifications.
• Required and desired skills.
• References: Provide three (3) client references that the proposed candidate has assisted with same or similar projects
• Conflict of interest statement as it relates to this project.
• Statement confirming that criminal background checks have been completed for all submitted candidates.