Scheduler
2 weeks ago
Job Title
: Medical Imaging Scheduler / Receptionist
Contract | PR: $24 hourly
Onsite – Berkeley, CA (Alta Bates Summit Medical Center)
Must Haves:
- Minimum 6 months experience in a radiology department
- Two (2) years of experience as a medical receptionist
- Strong customer service and communication skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
Preferred:
2+ years as a medical receptionist in imaging preferably in a radiology or imaging environment, preferred.
Familiarity with medical terminology and office procedures
- Experience with scheduling across multiple imaging modalities
Job Description:
Under the supervision of the department supervisor, this role provides front-desk and clerical support in a busy medical imaging center. Responsibilities include patient registration, insurance verification, appointment scheduling, record management, and supporting technologists and physicians. The ideal candidate is organized, detail-oriented, and committed to delivering excellent patient care.
Key Responsibilities
- Provide front-desk reception and clerical support, including answering phones, scheduling appointments, and greeting patients in a professional and courteous manner.
- Register patients, verify insurance eligibility and benefits, process authorizations, and inform patients of financial responsibility.
- Request prior imaging studies from referring physicians and other medical facilities; process requests for records, reports, and imaging CDs.
- Coordinate and schedule imaging procedures across modalities such as ultrasound, mammography, x-ray, and bone densitometry.
- Support technologists, physicians, and supervisors by managing data entry, compiling reports, and assisting with daily departmental operations.
- Handle patient concerns promptly and refer significant issues to the supervisor as needed.
- Maintain accurate filing systems, manage correspondence, and ensure confidentiality of all patient information.
- Participate in departmental quality improvement, compliance, and staff development initiatives.
- Maintain a clean and organized workspace and waiting area.
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