Fire Investigative Intern

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job CategoryClaimCompensation Overview

The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. 

Salary Range$ $ Target Openings What Is the Opportunity?Applications for this posting will be reviewed on a rolling basis. We encourage you to apply as soon as possible.

Under close supervision, the Travelers Fire Internship Program provides qualified students with an excellent opportunity to gain industry knowledge, receiving valuable on-the-job training, and learns about the Fire Investigator professions available at Travelers. Interns receive challenging work assignments that add value and impact the organization, including: Investigating low value, low complexity fires generally involving occupational risks, including: burns, cuts, nausea from exposure to fumes, or back injury sustained while moving or assisting in the moving or lifting of equipment or material. Working in an assigned area as an intern partners with a Fire Investigator on issues of origin and cause fire investigations, subrogation, arson motive, and opportunity investigations. Completes internship program including 150 hours of fire scene investigations. Approximate work availability from June through August weeks). Intern is expected to work a flexible work schedule, to include additional daily or weekly work hours; occasional weekends; overnight travel and multiple day deployments, which may be on short-notice. The position requires travel for periods of 3-5 consecutive days. Requires working in adverse conditions such as a post fire, explosion and catastrophic event sites, as well as adverse weather. This job does not manage staff. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role.What Will You Do?

• Internship includes but not limited to:
• Works directly with senior fire investigative staff on fire scenes.
• On-boarding of Travelers systems and protocols.
• Participates in the mentoring program.
• Primary Duties.
• Observes the development of action plans and investigates the origin and cause of low levels, less complex fires and explosions investigations.
• Develops knowledge of general fire scene safety and potential hazards during investigations.
• Applies the techniques of critical thinking to dismantle complex problems and reasoning through to its logical conclusion utilizing the scientific method as outlined in NFPA921.
• Collects, identifies and safeguards all evidence necessary to the determination of an origin and cause fire claim, will also maintain a chain of custody of all collected evidence.
• Develops knowledge of Local, State and Federal statutes to ensure investigations are carried out within the requirements of applicable laws and applicable theories of fraud.
• Other duties as assigned.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelors Degree in Fire Science.
• Masters Degree - Current or enrolled Student.
• Analytical and problem solving skills to use and interpret information and facts which may require refining and improving existing methods of analysis; ability to use abstract reasoning - Basic.
• Communication skills necessary to communicate opinions and findings - Basic.
• Proficient computer skills required - Intermediate.
• Knowledge of leadership and coaching skills - Basic.
• Apply critical thinking techniques to investigation review - Basic.
• Analytical capabilities - Basic.
• Must take ownership/initiative; significant planning and goal setting skills required - Basic.
• Must be a self-motivated individual -Intermediate.
• Works well independently or in a remote team environment - Basic.
• Adapting to changes in process and shifting priorities - Intermediate.

What is a Must Have?

• High School Diploma or GED required.
• Demonstrates a basic knowledge of NFPA 921 and NFPA 1033 guidelines/ standards and knowledge of rules of evidence, procedural law and other protocols and regulations governing this discipline required.
• Valid drivers license - required.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit

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