HR Operations Manager

2 weeks ago


Miami, Florida, United States Ardurra Full time

Ardurra is seeking an
HR Operations Manager
based in our Miami, FL office, with the flexibility for a Hybrid schedule

We are an exciting and growing engineering firm with meaningful work and a great team culture. Ardurra has offices across the U.S. and Puerto Rico, we take on impactful projects in water, transportation, environmental, aviation, and land development sectors. We offer opportunities to grow, collaborate, and make a real difference in the communities we serve. If you're looking for a place where your work matters and your voice is heard, Ardurra's a great place to grow your career.

Primary Function
The HR Operations Manager is a strategic and operational leader responsible for optimizing HR systems, driving data-informed decision-making, and ensuring compliance across the employee lifecycle. This role oversees HRIS infrastructure, people analytics, reporting, process improvement, and automation, with a strong focus on scalability and integration—especially during periods of organizational growth and acquisition.

Primary Duties
HR Operations Management:

  • Manage and optimize HR operational processes, including employee onboarding, performance management, benefits administration, reporting, and dashboards for HR stakeholders.
  • Ensure compliance with labor regulations and internal policies.

HRIS & Systems Management

  • Lead the strategy, implementation, and optimization of HRIS platforms & systems
  • Ensure system integrity, data accuracy, and compliance with data privacy regulations.
  • Manage vendor relationships and coordinate system upgrades, integrations, and enhancements. Develop intuitive dashboards and self-service tools for HR and business leaders.

People Analytics & Reporting

  • Deliver actionable insights through people analytics to support workforce planning, talent management, and organizational effectiveness.
  • Own the development of standardized and ad hoc HR reports, including headcount, turnover, engagement, and compensation metrics.
  • Ensure data governance and consistency across all HR data sources.
  • Translate complex data into clear, strategic recommendations for HR and executive leadership.

Compliance & Risk Management

  • Ensure HR operations comply with federal, state, and local employment laws and regulations.
  • Maintain documentation and audit readiness for internal and external compliance reviews.
  • Partner with Legal and Risk teams to proactively identify and mitigate HR-related risks.
  • Monitor regulatory changes and update policies and procedures accordingly.

Process Improvement & Automation

  • Identify and implement process improvements to enhance efficiency, scalability, and employee experience.
  • Lead automation initiatives across HR operations, leveraging technology to reduce manual work and improve accuracy.
  • Apply continuous improvement methodologies (e.g., Lean, Six Sigma) to streamline workflows and eliminate redundancies.
  • Champion a culture of innovation and operational excellence within the HR team.

M&A and Organizational Growth

  • Lead HR operational integration efforts during mergers, acquisitions, and divestitures.
  • Assess and align systems, processes, and data across acquired entities.
  • Partner with cross-functional teams to ensure a smooth transition and consistent employee experience.
  • Develop scalable solutions to support rapid growth and organizational change.

Team Leadership & Collaboration

  • Lead and develop a high-performing HR Operations team.
  • Collaborate with Talent Acquisition, Total Rewards, Employee Relations, and other HR functions to ensure seamless service delivery.
  • Serve as a key liaison between HR, Finance, IT, and other departments for systems and data-related initiatives.

Knowledge, Skills And Abilities

  • Advanced knowledge of HR best practices, employment law, organizational development principles, and business strategy alignment.
  • Excellent relationship building, consulting, conflict resolution, coaching skills, and delivering business-focused HR solutions.
  • Ability to analyze workforce data, identify trends, and make strategic recommendations that support business objectives.
  • Experience in a fast-paced, matrixed organization.
  • Excellent analytical, project management, and communication skills.
  • Ability to influence and drive change across diverse stakeholder groups.
  • The ideal candidate will have experience in a professional services or engineering, architectural and construction organization.
  • The right candidate will be energized by the talented individuals who make up our entrepreneurial workforce.
  • The ideal candidate is driven to be part of a dynamic, high-performing team that embraces change, values innovation, and works collaboratively to deliver results.

Education And Experience Requirements

  • Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred.
  • 8+ years of progressive HR experience, with at least 3 years in HR operations or HRIS leadership.
  • Proven experience with HRIS platforms and data analytics tools (e.g., Tableau, Power BI, Visier).
  • Strong knowledge of employment law, compliance standards, and HR best practices.
  • Experience with automation tools and process optimization methodologies.
  • Experience with UKG is a plus.
  • Experience with acquisitions and post-merger integration is strongly preferred.

Competencies

  • Client Focus
  • Developing Others
  • Fostering Communication & Collaboration
  • Leading Others
  • Managerial Courage

Why Ardurra?
While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; and provide the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.

Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.

Notice To Third Party Agencies
Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We're not curren tly looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Human Resources


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