Manager, NERC O&P Compliance

Requisition ID #

Job Category: Government and Regulatory Relations 

Job Level: Manager/Principal

Business Unit: Gen Counsel, Ethics, Risk & Compliance

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Enterprise Governance and Shared Compliance (EG&SC) group within the General Counsel, and Ethics, Risk, and Compliance (GC ERC) department provides leadership, strategic direction, and critical oversight of cross-cutting governance and compliance matters, including overseeing and expanding existing enterprise programs for compliance with the Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), Western Electricity Coordinating Counsil (WECC), and the Transportation Security Administration (TSA) cybersecurity and privacy requirements. One aspect of this function is to lead and support coordination, governance, and implementation of critical shared (e.g., cross-functional) compliance requirements and adherence with standardized enterprise and operational compliance risk mitigations. The group also provides enterprise-wide governance over Information and Records Management (IRG) requirements.

The employees of the Enterprise NERC, FERC and TSA Compliance (ENFTC) team ensure the delivery of safe and reliable electric service to our customers acting as the central compliance organization for PG&E's NERC Compliance program.  ENC supports the reliability of PG&E's Bulk Power System (BPS) by promoting and assisting with adherence to NERC Standards. 

The ENFTC team functions as the 2nd line of defense in the 3 lines model providing independent oversight of compliance programs.  ENFTC's mission is to promote a perpetual state of compliance by creating a high-performance compliance organization focused on cross-functional partnerships and centralized oversight. 

Position Summary

The Manager of NERC Operations & Planning (O&P) compliance team is responsible for overseeing the organization's compliance, governance, and program execution related to the NERC O&P Reliability Standards but experience with CIP Standards would also be helpful.  This role ensures enterprise-wide alignment with company policies, standards and procedures.

The position partners with functional area compliance owners and business SMEs to maintain and develop compliance processes for monitoring and reporting program health, identifying and mitigating risk, as well as managing new and changing regulatory requirements.  This role will regularly meet with senior leadership in various functional areas to communicate issues, coordinate cross-functional actions and recommend improvements.  This position performs outreach and coordination, leads technology strategy, and may act as an interface with external regulators.

The successful candidate will have a deep understanding of managing federally regulated compliance programs and strategy.  They will build bridges with internal and external partners to manage compliance with the goal of maintaining the security and reliability of the Bulk Electric System Assets.  The candidate will have strong interpersonal skills and a focus on continuous improvement.

This position is hybrid, working from your remote office and your assigned work headquarters in Oakland.

PG&E is providing the salary range that can reasonably be expected for this position at the time of the job posting. This salary range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The decision will be made on a case-by-case basis related to these factors.​ This job is also eligible to participate in PG&E's discretionary incentive compensation programs.  

A Reasonable Salary Range:

Bay Area – $132,000-$196,900

Job Responsibilities

The NERC O&P Manager, Enterprise NERC, FERC and TSA will report to the Director and will hold the following responsibilities:

• Developing, implementing, and maintaining compliance health dashboards to provide clear visibility into compliance status, emerging risks, and performance trends
• Preparing and delivering regular compliance health and risk reports to the compliance leaders and the NERC Governance Committee, ensuring timely escalation of significant issues and actionable recommendations
• Coordinating with internal compliance teams and functional area business units to assess compliance maturity/risks, track mitigation efforts, and promote a culture of compliance accountability
• Collaborating with functional areas to develop and implement internal controls
• Supporting and coordinating internal and external compliance monitoring activities such as self-certifications, internal controls testing or compliance audits for NERC compliance
• Developing strategic direction for the use of technology to support compliance program management; Managing the processes to support the NERC program management tool (AssurX).  Supporting technology projects and help develop sustainable solutions to automate compliance and improve efficiency
• Creating and maintaining compliance program guidance documents for governance and oversight of the NERC
• Benchmarking program compliance practices externally to identify best practices and opportunities for improvement; help drive continuous improvement
• Developing and/or applying innovative tools and solutions to support compliance programs and enterprise-wide initiatives, with a focus on how the compliance management system can help solve challenges and improve efficiency
• Supporting Horizon Scanning processes for new and changing compliance requirements; coordinate with other internal compliance teams to ensure compliance is integrated into the business and risks are mitigated
• Managing the applicable compliance requirement inventories in collaboration with other compliance stakeholders, and responsible functional areas owners and subject matter experts
• Assisting all levels of leadership across functions to support strategic planning and influence decisions around compliance issues
• Interfacing with NERC, WECC and the California Independent System Operator (CAISO) to oversee compliance activities including Data Requests such as NERC Alerts, Audit Requests for Information (RFIs), Comment and Ballot and other regulatory requests; collaborating with internal stakeholders to collect and perform quality checks of the information

Qualifications

Minimum

• Bachelor's degree in business, engineering or other related discipline, or equivalent experience
• 8 years of job-related experience

Desired

• MBA or MS in risk, compliance, sciences, engineering, or equivalent experience
• Strong program management, project management, internal consulting, change management, and process improvement skills
• Excellent verbal and written communication skills to clearly convey information and ideas to stakeholders at all levels in the organization
• Ability to work independently with guidance on only the most complex issues
• Ability to work closely with functional area representatives as a true partner
• Consistent demonstration of a high level of innovative and new thinking focused on compliance strategy, controls, and risk mitigation
• Advanced knowledge of compliance, risk management and internal controls
• Ability to identify and implement process improvement opportunities, including competency in making sense of complex information to effectively solve problems
• Ability to effectively communicate complex data and findings to diverse audiences using a variety of media and visual management
• Proficient with Microsoft products including Word, Excel, PowerPoint, SharePoint, Visio
• Highly flexible, self-directed, and able to adapt well to rapidly changing environment
• NERC System Operator Certification
• Grid Operator Experience or NERC System Operation Certification
• Certified Auditor
• Project Management Professional (PMP)
• Familiarity with implementing Lean Management