Market Sales Trainer
7 days ago
Our associates celebrate lives. We celebrate our associates.
Designs sales curriculum, coordinates training, and delivers training that enhances sales skills and reinforces the selling process across a geographic market. Applies learning and development knowledge and skills to accomplish responsibilities. Facilitates and conducts interactive training sessions that practice and promote sales techniques, methods, ethics, and skills.JOB RESPONSIBILITIES
Deliver Training
- Facilitate and deliver sales training curriculum in person and virtual. Administer and evaluate tests.
- Observe student sales skills and provide timely constructive feedback to develop sales skills
- Evaluate and document student performance against learning standards. Identify unsuccessful student's performance; discuss evaluation and observations with Management.
Develop Curriculum
- Collaborate with location and sales management as well as Human Resources Learning & Development to identify development needs, resources, new product initiatives, and changes in the business.
- Develop sales curriculum and materials to educate sales skills, industry regulations, company processes, products, and proprietary software that results in a high performing sales force.
- Continually enhance and improve curriculum and materials. Network and collaborate with training colleagues to build best in class curriculum, materials, and delivery methods.
Administrative
- Schedule training and coordinate or order required materials
- Update training in LMS system
- Additional responsibilities as requested or assigned
Requirements
Education & Licenses
- Bachelor's degree in Human Resources, Adult Education, or related discipline
Experience & Knowledge
- At least two (2) year experience developing and conducting sales training
- At least two (2) year Consumer Sales experience in the Funeral Industry
- Knowledge of adult training concepts and practices to effectively impart knowledge or skills
- Prior experience evaluating skill level and effectively coaching and providing constructive feedback
- Prior experience facilitating training in a class room setting
Skills & Abilities
- Ability to work with diverse groups with varying levels of ability and skills
- Work Process and task oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
- Applies best practices in documenting business requirements in an iterative way, particularly using agile methodologies
- Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
Working Conditions
- Environment - Work is primarily indoors; professional attire required
- Postures – Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
- Physical Demands – Physical effort requiring carrying training materials and equipment, manual dexterity for computer and phone usage
- Hours - May work beyond standard hours or schedule as business needs arise
- Travel – up to 60% travel with some overnight travel
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