Systems Engineer

Endpoint Engineering and Development is seeking a Systems Engineer to join us on a mission to elevate the experience of our systems and enrich the lives of the Stanford University community. In this position, you will:

• Achieve outstanding results in support of our mission while modeling the team's values.
• Bring Jamf and Microsoft Endpoint Manager (Intune/SCCM/MECM) to Stanford.
• Partner with developers and engineers to define and execute strategy on complex projects from single tasks to sophisticated implementations.
• Perform server migrations and cloud administration (GCP/AWS) in support of endpoint management operations.
• Present to different audiences, from end-users to senior leadership, on the status of endpoint management projects.

Endpoint Engineering and Development (EED) provides a portfolio of products and services that solve problems and build experience. EED offers software development, systems engineering, and product management. EED is part of University Information Technology (UIT), a 700-person strong organization supporting 100+ services.

EED takes pride in bringing desktop and mobile solutions to Stanford because supporting a world-class university's research and education mission can positively impact the world. We're incredibly excited to bring new endpoint management systems and software to Stanford.

• Build, install, configure, analyze, tune, and troubleshoot the operating system to achieve optimum performance.
• Resolve complex system problems and provide consultation or training.
• Configure and assist in the design of systems and network security.
• Manage hardware, software, and utilities for installation, modification, troubleshooting, maintenance, and upgrade operating systems and workstation environments.
• Compare, evaluate, and implement new technologies and integrate systems into the computing environment.
• Document systems infrastructure for users, support and consulting personnel, and developers.
• Train personnel who provide support and consulting services to users.
• Act as liaison with various departments across campus.
• Facilitate vendor relationships.
• Management of Apple Developer Console and Google Play Console.

Education & Experience:

Bachelor's degree and five years of relevant experience, or a combination of education and relevant experience.

Knowledge, Skills, and Abilities:

• Experience with implementation, configuration, support, design, and planning of Jamf and Microsoft Endpoint Manager (Intune/SCCM/MECM) rollouts to an enterprise organization.
• Knowledge of macOS and Windows environments, including hardware and software, at an advanced level.
• Proficient in one or more modern, general-purpose scripting languages (ex: PowerShell, Python, Bash).
• Experience with basic troubleshooting and network concepts with a fundamental understanding of network environments.
• Understanding of Microsoft Azure, Microsoft Intune, Azure Active Directory.
• Mid to advanced knowledge of security concepts and best practices.
• Experience using ticketing systems such as JIRA and ServiceNow to provide excellent customer support.
• Ability to work well independently and as a team member.
• Ability to train others in applications and system fundamentals.
• Experience with middleware and infrastructure.
• Experience with build automation, continuous integration, or continuous deployment tools is a bonus.

The expected pay range for this position is $127,716 to $147,437 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more

Interested? We invite you to apply for this position by clicking on the "Apply for Job" button. To be considered, please submit your résumé and a cover letter along with your online application.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

This position may be eligible for full-time remote work from any location in the U.S., with periodic visits to campus once travel restrictions are lifted.