Product Manager
1 day ago
Job Title: Product Manager (Transportation or Customer Service Industry )
Job Location: Philadelphia, PA (Remote but Quarterly travel for PI Planning )
Job Type: 12+ Months Contract
Job Description:
- Strong understanding of Product Management, User Experience Research, and Design Thinking methodologies.
- Experience with governance, risk, regulatory oversight, and compliance.
- Transportation or Customer Service Industry Experience.
- Knowledge of IT, OT, Corporate tech, rail domain, or industrial technologies.
- Demonstrated success applying User Experience Research and Design Thinking to drive product strategy.
- Experience managing experiences for internal and external customers in a complex environment like a Customer Care Center at the intersection of advanced digital technology and person-to-person interactions
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