Overnight Operations Supervisor

3 days ago

West Bridgewater, Massachusetts, United States Star Waste Systems LLC Full time

Job Summary

We are seeking a dedicated and skilled Operations Supervisor to join our team overnight. The Overnight Supervisor is responsible for managing the operations of all lines of business collection services, including residential and or commercial waste pickup. This role supervises a team of drivers and helpers, ensuring safe, timely, and efficient service delivery while maintaining regulatory compliance and high customer satisfaction.

Duties

  • Supervise and coordinate collection routes and personnel to ensure timely service.
  • Conduct pre- and post-trip inspections, ride-alongs, and performance evaluations with drivers and helpers.
  • Monitor route performance, analyze route data, and recommend changes for efficiency and cost savings.
  • Ensure all drivers and crews adhere to company safety policies, DOT and OSHA regulations, and environmental standards.
  • Respond to service issues, missed pickups, and customer complaints; provide quick resolution in coordination with the customer service team.
  • Maintain accurate records of route productivity, vehicle usage, and incidents.
  • Coordinate with maintenance to ensure all rear load vehicles and equipment are in proper working condition.
  • Manage staffing levels, schedules, and timekeeping to control labor costs.

Qualifications

  • High School diploma or GED required; Associate's or Bachelor's degree in Business, Logistics, or Environmental Services preferred.
  • 3+ years of supervisory experience in waste management, logistics, or transportation.
  • Working knowledge of rear load equipment, routing, and waste collection processes.
  • Familiarity with DOT regulations, OSHA standards, and safety protocols.
  • Excellent leadership, organizational, and interpersonal communication skills.
  • Computer literacy in route optimization software, GPS systems, and Microsoft Office.
  • CDL Class B or A license is a plus (or ability to obtain).

Join our team as an Overnight Operations Supervisor where your skills will contribute to our commitment to excellence in service delivery

Job Type: Full-time

Pay: $80, $100,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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