Associate Solutions Consultant

1 day ago

Fayetteville, Arkansas, United States Heartland Business Systems Full time

Job Type

Full-time

Description
Position Summary:
The Associate Solutions Consultant is closely mentored during the first year of employment, with the goal of developing into a Solutions Consultant. The Associate Solutions Consultant works closely with a Senior Solutions Consultant and his/her inside sales team to learn the products and services as well as the internal procedures/processes. Additional responsibilities include driving new business with the current accounts of the Senior Solutions Consultant and searching for and landing new customers.

Roles and Responsibilities/ Essential Functions:

  • Promote and resell HBS products and services that will provide the highest return on investment of current and future customer IT expenditures.
  • Obtain strategic manufacturer sales certifications, such as Cisco Sales Expert and VMware Sales Professional.
  • Secure business relationships within HBS' partner groups such as Cisco, Microsoft, Dell and HP to help improve HBS' profitability through increased licensing revenues and services.
  • Follow the HBS administrative guidelines for the processing of orders, timesheets, and requests for service resources.
  • Provide remedial project management and be responsible for the transfer of customer expectations to the HBS System Engineer or Programmer.
  • Analyze the client needs and interests and manage client satisfaction issues.
  • Consult with engineers regarding technical problems.
  • Accurately forecast new business as it is being developed and closed.
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  • Attend sales meetings and read related publications in order to keep current on products applications, technical service, market conditions, competitive activities, advertising, and promotional trends.
  • Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
  • Perform other duties, as assigned

Requirements
Competencies:

  • Accountability - Ability to accept responsibility and account for his/her actions.
  • Ambition - The drive to achieve personal advancement.
  • Customer Oriented - Ability to take care of the customers' needs while following company policy.
  • Decision Making - Ability to make critical decisions while following company procedures.
  • Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
  • Motivation - Ability to inspire oneself and others to reach a goal and perform to the best of their ability.
  • Presentation Skills - Ability to effectively present information publicly.
  • Relationship Building - Ability to effectively build relationships with customers and co-workers

Required Skills, Education and/ or Certifications required:

  • High school diploma or equivalent
  • Microsoft Office Suite

Preferred Skills, Education and/ or Certifications required:

  • Bachelor's Degree (four year college or university)

Preferred Experience:

  • One year or more of related sales experience. Willing to train new college graduates with interest and aptitude for sales.

Equal Opportunity Employer - Including Disabled and Veterans

HBS

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