Patient Services Coordinator I

1 week ago

Atlanta, Georgia, United States The US Oncology Network Full time
Overview

The US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology.  This full-time position will support the Revenue Cycle Departmentat our 1921 State Highway 121, Suite 200 clinic in Lewisville, Texas.  Typical work week is Monday through Friday, 8:30a - 5:00p.

Note from Hiring Manager:  Opportunity to work for one of the top Oncology/Hematology organizations in the country

This position can be either a level 1, 2 or Sr based on relevant work experience.

As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

The US Oncology Network is one of the nation's largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

What does the Patient Services Coordinator do? (including but not limited to)

The Patient Service Coordinator professionally greets and welcomes patients and their friends/family.  Registers and schedules appointments for patients in an efficient and timely manner.  Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff.  Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values.

Responsibilities

The essential duties and responsibilities (including but not limited to):

Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival. Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt. Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures. Checks patients out after examination. Schedules returning appointments in accordance with physician and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details. Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart. Provides general administrative support by filing charts and forms. Maintains lobby area in a neat and orderly manner. Maintains a legible supply of forms and appropriate office supplies required for daily activities.Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records.Other duties as requested or assigned. May type memos and forms. No more than five high level duties. Qualifications

The ideal candidate for the Patient Services Coordinator will have the following background and experience:

Level 1

High school diploma or equivalent required. Some receptionist or office experience preferred. Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required. Must successfully complete required e-learning courses within 90 days of occupying position.

Level 2 (including Level 1 requirements)

At least eighteen (18) months front medical office receptionist experience with insurance forms and scheduling software required.Knowledge of this practice's personnel, daily routines, and scheduling a plus.

Level Sr (including Level 1 and 2 requirements)

At least 5 years front medical office receptionist experience with insurance forms and scheduling software required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Requires vision and hearing corrected to normal ranges. Requires vision and hearing corrected to normal ranges.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires frequent interaction with patients and staff.

  • Patient Services Coordinator

    2 weeks ago

    Atlanta, Georgia, United States PT Solutions Full time

    Why Join PT Solutions?At PT Solutions Physical Therapy, we're more than just a private practice—we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you'll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless,...

  • Business Services Coordinator I/II

    15 hours ago

    Atlanta, Georgia, United States Texas Department of Transportation Full time

    Oversees, plans and coordinates administrative and management services work to include various operational areas related to budget, accounting, legislative analysis, office support services to include equipment, facilities, purchasing and contract administration. Work requires contact with governmental agencies and private entities. Employees at this level...

  • Patient Services Coordinator

    2 weeks ago

    Atlanta, Georgia, United States US Fertility Full time

    Our team members choose to build their career home at Shady Grove Fertility because of the hope we inspire within our patients, the life we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to constantly improving the patient experience and pioneering research and development in one of the...

  • Patient Care Technician I

    1 day ago

    Atlanta, Georgia, United States CenExel Full time

    About UsEach of CenExel's research sites specialize in Phase I to Phase IV clinical trials. Our Centers of Excellence comprise some of the most well respected and long-standing research facilities in the country. Specialty areas of research across our sites include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology. Each of our...

  • Patient Administrative Coordinator

    1 week ago

    Atlanta, Georgia, United States Team Rehabilitation Services, LLC Full time

    OverviewAbout UsTeam Rehab is a therapist-owned network of outpatient clinics across Michigan, Illinois, Indiana, Wisconsin, and Georgia. Since 2001, we've been delivering exceptional outcomes, outstanding patient satisfaction, and a work culture that supports and values every team member.Our mission is simple:Provide the best outpatient physical, and...

  • social services coordinator i

    17 hours ago

    Atlanta, Georgia, United States Fulton County, GA Full time

    UNCLASSIFIED POSITION LOCATED IN JUVENILE COURTThis position is in the Court and Family Services Division under the Children in Need of Services (CHINS) Program. The CHINS program aims to reduce formal court involvement for youth offenders, runaways, and those with truancy issues. The Social Services Coordinator will work within a group of coordinators that...

  • Patient Care Coordinator

    19 hours ago

    Atlanta, Georgia, United States ATL Pelvic Health Full time

    Seeking a Patient Care Coordinator / Front Desk position for a pelvic health clinic. We're looking for compassionate, caring, and enthusiastic members to join our growing team. Applicants should be detail-oriented, organized, and enjoy being part of a dynamic, growing team.The position is a full-time position with competitive compensation according to...

  • Patient Care Coordinator

    1 week ago

    Atlanta, Georgia, United States ATL Pelvic Health Full time

    Job description:Seeking a Patient Care Coordinator / Front Desk position for a pelvic health clinic. We're looking for compassionate, caring, and enthusiastic members to join our growing team. Applicants should be detail-oriented, organized, and enjoy being part of a dynamic, growing team.The position is a full-time position with competitive compensation...

  • Oncology Clinical Research Coordinator

    19 hours ago

    Atlanta, Georgia, United States Northside Hospital Full time

    Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.The Clinical Research Coordinator I...

  • Work Order Coordinator I

    2 days ago

    Atlanta, Georgia, United States TK Elevator Full time

    What We ExpectThe first 3 letters in workplace safety are Y-O-UTK Elevatoris currently seeking an experiencedWork Order CoordinatorI located inAtlanta, GA.This position will manage client systems to ensure the timely and accurate creation, dissemination, and documentation of work orders against deadlines. Supports the effective response of branch operations...