SVP & Chief Information Officer (CIO)

SVP & Chief Information Officer (CIO)

Role Summary

The CIO is the executive owner of Blue Yonder's internal digital ecosystem—enterprise architecture, business systems, data platforms, security-aligned operations, and global IT service delivery. This leader transforms traditional IT into an AI-first, automation-driven product organization that boosts productivity, reduces cost-to-serve, and powers better decision-making across the company.

The CIO partners with the CTO, CDO, CISO, CFO, and Chief Transformation Officer to ensure Blue Yonder's internal operations match the sophistication and reliability of its market-leading supply chain platform.

Core Responsibilities

1. Enterprise Architecture & Platform Ownership

• Own the company's end-to-end internal enterprise architecture, including ERP (Workday), CRM, HRIS, Finance, LegalTech, Integration, and Data Platforms.
• Define and enforce reference architectures, integration strategy, and cloud modernization.
• Ensure IPO-grade controls for financial systems, identity-integrated platforms, and audit traceability.

2. AI-First Operating Model

• Shift IT from ticket-based support to AI-orchestrated digital operations.
• Deploy Copilots, virtual agents, knowledge graphs, and automation engines across all functions.
• Build and lead Lean AI Delivery Pods embedded in Finance, HR, Legal, RevOps, and IT Ops.
• Scale conversational AI and self-service tools to eliminate manual work.

3. IT Service Transformation

• Lead global delivery across end-user computing, cloud & infrastructure, corporate applications, data platforms, and automation.
• Transition IT into a product & platform engineering model with autonomous remediation.
• Drive measurable improvements in cost-to-serve, MTTR, uptime, and FTE productivity.

4. Enterprise Data & Decision Enablement (with CDO)

• Support internal data platforms, analytics, AI training/inference environments, and knowledge graphs.
• Enable real-time visibility, forecasting, and autonomous decision support across functions.

5. Financial Discipline & Value Creation

• Ensure clear IT financial transparency, capitalization discipline, and unit economics.
• Lead vendor consolidation and AI-driven capacity planning.
• Deliver direct EBITDA and margin improvements through automation and platform leverage.

Success Measures

• 40–70% reduction in manual internal workload via AI and automation
• 99.95%+ uptime for mission-critical systems
• IPO-grade audit readiness
• 2–3x IT productivity per dollar spent
• 80%+ workforce adoption of AI/Copilot tools
• EBITDA uplift from automation and operational leverage

Qualifications

• Bachelor's or Master's in Computer Science, Engineering, or related field
• 15+ years in IT leadership within SaaS or tech-driven organizations
• Proven success scaling enterprise systems and building modern architecture
• Demonstrated experience implementing AI/ML, automation, and platform engineering models
• Strong global leadership, communication, and vendor management skills

The salary range information provided, reflects the anticipated base salary range for this position based on current national data.  Minimums and maximums may vary based on location.  Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors.  In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes: 

• Comprehensive Medical, Dental and Vision 

• 401K with Matching 

• Flexible Time Off 

• Corporate Fitness Program 

• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.