Salon Manager

Job Summary

We are seeking a dynamic and experienced Salon Manager to lead our team and ensure the smooth operation of our salon. The ideal candidate will have a passion for the beauty industry, exceptional leadership skills, and a strong focus on customer service. You must have worked at a salon front desk with a booking system and have held a Management Position. As the Salon Manager, you will be responsible for overseeing daily operations, managing staff, and enhancing the overall client experience.

Responsibilities

• Supervise and motivate salon staff to deliver exceptional customer service.
• Assist in recruiting, training, and onboarding new team members.
• Oversee inventory management, including stock ordering and organization.
• Maintain cleanliness and organization of the salon environment.
• Implement retail math strategies to maximize sales and profitability.
• Address customer inquiries and resolve any issues to maintain high satisfaction levels.
• Foster a positive work environment that encourages teamwork and professional growth.
• Understand that if a co-worker at the front desk calls in, it is your responsibility to get coverage and if no one is available, you are working. If a service provider calls off, try and get coverage, otherwise you are moving clients to another day.

Requirements

• Proven experience as a Salon Manager or in a similar supervisory role within the beauty industry.
• Must have worked 2+ years at a salon front desk, booking, monitoring and adjusting client appointments to ensure an organized and effective schedule.
• Must have held a Management position for over 2 years.
• Strong knowledge of inventory management practices.
• Excellent customer service skills with a focus on building client relationships.
• Ability to recruit, train, and develop staff effectively.
• Proficiency in retail math to analyze sales performance.
• Strong organizational skills with attention to detail.
• Ability to work flexible hours, including weekends as needed.

Join our team and help us create an inviting atmosphere where clients can relax and enjoy top-notch beauty services

Job Type: Full-time

Pay: $ $31.00 per hour

Benefits:

• Employee discount
• Health insurance

Ability to Commute:

• Grosse Pointe Woods, MI Required)

Ability to Relocate:

• Grosse Pointe Woods, MI 48236: Relocate before starting work (Required)

Work Location: In person